Job Summary
An exciting opportunity has arisen for a QOF Support Administrator to join the Business Intelligence team at Beacon Medical Group. This is a temporary maternity cover position of 22.5 hours per week.
Working Pattern
* Mon: Non working day
* Tue: Non working day
* Wed: 09:00 – 17:00
* Thur: 09:00 – 17:00
* Fri: 09:00 – 17:00
Key Responsibilities
* Run own areas of the Quality and Outcomes Framework (QOF) and similar schemes, keeping up-to-date with changes and understanding published business rules.
* Play a central role in the delivery of QOF, supporting practice to deliver best care to patients and ensuring all long‑term condition reviews are attended and routine data is gathered.
* Prioritise own workload against changing deadlines and priorities, ensuring work is fully documented and delivered to a high standard.
* Assist the Business Intelligence team to coordinate all matters concerning the delivery of QOF and similar schemes.
* Assist with the recall process to enable the practice to meet its QOF targets.
* Ensure administration of QOF within the practice complies with guidelines and policies.
* Run set QOF domain following annual NHS guidelines, ensuring all targets are met.
* Provide general administrative support to the Business Intelligence team as directed by the team leader.
About Us
Beacon Medical Group Practice is a single practice, Primary Care Network (PCN), providing care to 43,000 patients across Plympton and the South Hams. The team includes Partners, salaried GPs, paramedics, clinical pharmacists, pharmacy technicians, practice nurses, HCAs, phlebotomists, first‑contact physiotherapists, social prescribers, advanced clinical practitioners, clinical practitioners and administrative support staff. The mission is to give all patients the right care at the right time, in the right place.
Job Details
Contract: Fixed term (12 months) – Part‑time (22.5 hours per week)
Pay: £12.40 per hour
Location: Mudge Way, Plymouth, PL7 1AD
Reference: A1739-25-0038
Essential Qualifications
* Good general standard of education.
* Good IT skills.
* NVQ Administration Level 3 or equivalent experience (or similar role considered).
* Experience working in a high‑volume office environment, with ability to work under pressure and tight deadlines.
* Previous experience of data entry/coding, understanding of the Data Protection Act.
* Knowledge of databases, coding and extraction of data for reporting.
Desirable Qualifications
* NVQ Administration Level 3 or equivalent.
* Previous experience working in an administrative role within a GP practice.
* 2 years’ experience of clinical coding.
* Understanding of QOF and Enhanced Services and how accurate coding supports delivery.
* Ability to produce reports for quality audits.
* Experience with SystmOne (read coding, electronic discharges, OOH reporting).
* Data analysis skills.
Essential Skills
* Computer skills, including databases, Microsoft Word and Excel.
* Good organisational and time‑management skills.
* Excellent interpersonal and communication skills.
* Team player.
* Ability to coordinate and prioritise tasks, plan workload against changing priorities.
* Accurate keyboard/data‑entry skills.
* Flexible approach to work.
* Problem‑solving skills.
* Ability to work with minimal supervision and use own initiative.
* Recognise development needs and seek to meet them.
Desirable Skills
* Experience with SystmOne (read coding, electronic discharges, OOH reporting).
* Data analysis.
Professional Development & Governance
Participation in annual performance reviews, training programmes, and audit activities. Maintain confidentiality, comply with health and safety policies, and support equality and diversity within the practice.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A successful Disclosure and Barring Service check is required.
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