INTRODUCTION
At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.
JOB PURPOSE
Accountable for selling and developing wholesale business for Women/Men/Non Apparel/Children, ensuring all activities are brand enhancing and in line with Key Merchandising Strategy. Build relationship with key customers to ensure long term partnership.
RESPONSIBILITIES
* Prepare budget by customers, attend product training and train seasonal showroom staff.
* Sell or support selling activities during market following Global Buy and Key Merchandising Strategy to drive qualitative and quantitative sales.
* Manage the overall budget of the area of responsibility, prepare forecast and update on a regular basis Senior Account Manager on the result of the market.
* Liaise with Customer Operations for post-market activities and produce final sales analysis of the season.
* Review outstanding units/cancellations/retiming reports and decide substitution for cancellations.
* Manage and approve (when applicable) client returns and stock swaps.
* Build strong relationships with customers ensuring long-term partnerships.
* Monitor sales and sell through across customers (prepare monthly reports).
* Facilitate marketing opportunities, selling contests and specific Visual Merchandising initiatives.
* Coach and educate customers on brand and product knowledge.
* Visit customers to review sales performance, merchandising and VM standards.
* Drive and grow in season sales.
* Identify future potential customers, present collections/strategies.
* Support Store development for the execution of new and refurbished POS.
* Work closely with Corporate Merchandising team, discuss product performance, market trends and design feedback and needs of the market.
* Manage the Account Executive and temp staff (line management).
PERSONAL PROFILE
* English and language of the country they deal with (UK based positions one role German and one role Spanish speakers between 4 Manager and 3 executives).
* Computer literate.
* Proven track record of managing key wholesale accounts in a similar luxury environment or previous experience gained in retail or customer facing background.
* Proven track record managing and developing people.
MEASURES OF SUCCESS
* Sales
* Product knowledge and Brand execution
* Client Relationship Management
* Business Development
* Analysis and Reporting
* Leadership
Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.
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