Vertu Accident Repair Centre Harrogate – Bodyshop Advisor
We have a fantastic opportunity for a Bodyshop Advisor to join our well-established team at Vertu Accident Repair Centre Harrogate. If you want to be part of one of the UK's largest motor retailers, take a look at what we can offer.
About The Role
As the first point of contact for our Bodyshop customers and insurance companies, you'll play a key role in delivering exceptional service both face-to-face and over the phone. Your responsibilities will include:
Organising and managing the efficient booking and repair of customer vehicles
Coordinating work within the Bodyshop and ensuring progress meets company and customer expectations
Maintaining positive relationships with customers, insurers, and internal teams
Managing data accurately and distributing documents across departments
What We're Looking For
Previous customer service experience
Strong IT skills and attention to detail
Excellent communication and teamwork abilities
Ability to stay calm and organised in a fast-paced environment
Pre-Employment Checks
If successful, we'll complete standard employment checks, which may include verifying employment history, address, credit history, criminal record, and driving licence.
Why Join Us?
Benefits
We invest more in colleague development than any other motor retailer. You'll benefit from ongoing training, clear career progression, and a range of benefits, including:
25 days holiday (plus bank holidays), rising with service
Access to our online rewards platform for cashback and discounts
Preferential service rates
Colleague purchase scheme
Share incentive scheme
Pension plan
Enhanced maternity and paternity leave