Prestige Service Advisor – Main Dealership Hatfield Circa £35,000 basic (DOE) + genuine £10,000 bonus Full-time | Permanent | Mon–Fri 8am–6pm | 1 in 4 Saturdays 8:30am–4pm The Role An exciting opportunity has arisen for an experienced Prestige Service Advisor to join a busy and successful main dealership in Hatfield. You’ll represent a premium automotive brand, delivering exceptional customer care, handling service enquiries, and ensuring each customer enjoys a first-class dealership experience. If you have solid motor trade experience and a passion for providing professional, efficient service — this could be your next move. Key Responsibilities * Advise customers on all service, maintenance, and repair work * Handle technical queries and provide clear, accurate information * Book vehicles into the workshop and manage progress updates * Communicate effectively with technicians, service control, and customers * Identify and cross-sell additional repair work, parts, and services * Accurately produce and finalise customer invoices * Deliver a premium-level experience that reflects a prestige dealership brand Your Background & Skills * Proven experience as a Service Advisor within a main dealership * Strong technical understanding of vehicle servicing and repair processes * Excellent customer service, communication, and interpersonal skills * Organised, profession...