Role: AOG Air Export Clerk
Location: Near Heathrow Airport, London
Shift Pattern: 4 on / 4 off
Salary: Up to £40,000 per annum
Experience Required: Minimum 12 months in a similar role
About the Company
Our client is a leading freight forwarding company specialising in time-critical logistics and tailored freight solutions across air, road, and sea. Renowned for their exceptional customer service and hands-on operational approach, they provide high-quality support to clients across various sectors, including aviation, automotive, and manufacturing.
About the Role
We are seeking a dedicated and detail-focused AOG Air Export Clerk to join our client’s fast-paced airfreight operations team. This full-time position follows a 4 on / 4 off shift pattern and is based in London. The successful candidate will play a vital role in managing urgent AOG (Aircraft on Ground) shipments, ensuring rapid response, accurate documentation, and seamless delivery.
Key Responsibilities
* Handling urgent AOG export shipments with speed and precision
* Preparing and processing export documentation and customs entries
* Booking airfreight shipments and coordinating with airlines and handling agents
* Liaising with international offices, suppliers, and customers to ensure timely dispatch
* Monitoring shipments and providing real-time updates to customers
* Ensuring compliance with all relevant export and aviation regulations
* Maintaining clear and accurate records for all export activities
* Supporting the export team during high-demand periods
Essential Skills & Experience
* Minimum 12 months' experience in air export or AOG logistics
* Solid understanding of export procedures, especially for time-critical shipments
* Experience completing export customs entries
* Strong attention to detail and organisational skills
* Ability to perform under pressure and meet strict deadlines
* Excellent communication and customer service skills
* Familiarity with airfreight systems and Microsoft Office tools
* Flexibility to work a 4 on / 4 off shift pattern, including nights and weekends
What’s on Offer
* Competitive salary up to £40,000 depending on experience
* Structured 4 on / 4 off shift providing work-life balance
* Opportunity to work within a high-performing, supportive team
* Exposure to critical airfreight operations and international logistics