Role: Supply Chain Coordinator
Location: Selby
Salary: £27000 to £28000
Shift: 8.30 to 4.30 | Monday to Friday
New Opportunity - Supply Chain Coordinator
A leading supply chain business is seeking a Supply Chain Coordinator to join their busy team in Selby. Reporting to the Head of Supply Chain you'll play a key role in supporting the Supply Chain team with day-to-day operations, compliance, and administration.
The post holder will be required to provide an efficient and high level of administrative support, coordination, and communication to the organisations Supply Chain stakeholders inc. B2B customers & International trade.
Key Responsibilities/Requirements
Receive and process customer orders accurately
Provide first line support to resolve customer's queries via incoming calls and emails or pass them on to Head of Supply chain as appropriate
Ensure customer queries are resolved in a polite and timely manner
Complete administration duties as required, aligning various stakeholders, and communicating decisions to customer
Prepare documents and track files, monitoring stock movements inbound & outbound, updating stakeholders appropriately
Raise non-conformance's and follow through to completion
Collaborate closely with warehouse team to follow customer orders to completion
General export order processing for specific Export customers that have B2B terms
Preparation and completion of Export documentation
Liaison external suppliers, coordinating production schedules to meet B2B customer delivery requirements.
Production of reports
Maintenance of good working relationship with international freight forwarders for import and exports
Maintenance of close export customer relationships, updating them at all times with order progression.
Giving information and helping to solve customer problems
Purchase order placement and follow up to ensure on time delivery tying in with customer requirements to fulfilment.
Strong relationships maintenance with global suppliers in portfolio
Proficient use of Portfolio trackers and other systems to follow orders from requirement, through placement and delivery.
If required add new products to the ERP system
Any other reports required by Purchasing or Supply Chain managers.
Maintain electronic library of files and archiving accordingly.
Attend meetings
Create reportsSkills/Competencies
Good Customer Service skills
Background in Logistics Distribution and Supply Chain
Excellent verbal and written communication skills
Computer Literacy
Ability to work on own initiative and as part of a team
Multi-tasker
Helpful and positive attitude in a busy environment
Excellent attention to detail
Ability to work calmly under pressure.
Multi-tasker, flexible and adaptable
Good organization skills- time/task management