We are currently recruiting for a Care Coordinator to maintain and develop our home care services in the area.
Allbest Solutions Ltd is an expanding, leading home care provider in Surrey and Woking since 2019.
Our Care team is friendly, passionate about the high-quality support we provide, and we offer a collaborative workplace with opportunities for career progression.
Core Duties & Responsibilities as Care Coordinator:
1. Manage the care team, monitor staff development through supervisions, appraisals, and training to ensure high-quality service delivery.
2. Create, manage, and monitor care plans, ensuring staff rotas meet service users’ needs.
3. Ensure care assessments, care, and risk planning meet best practices and customer aspirations.
4. Collaborate with the Recruitment Team to ensure sufficient staffing levels now and in the future.
5. Provide emergency care services to service users, arrange emergency cover when required, and handle calls as needed/on call.
6. Answer telephones promptly and professionally, ensuring respectful communication.
7. Work alongside the Branch Manager to address quality standards, complaints, and comments promptly.
8. Participate in the on-call rota.
9. Implement measures to comply with CQC regulations and strive for the highest care standards.
As a Care Coordinator, you will be offered:
* Company-issued mobile phone
* Ongoing support and professional development
* Opportunities to grow within an expanding leading home care provider
We are looking for a Care Coordinator who is:
* Committed to improving the quality of life for vulnerable people
* Flexible to cover on-call duties as needed
* Knowledgeable about CQC standards and compliance
* Experience in Care Coordinating or at least 1 year in Health & Social Care (preferred)
* Full driving license and access to a vehicle (preferred)
* NVQ Level 3 in Health & Social Care (preferred), with training support available
If you possess the skills and experience listed above and want to make a real difference in people's lives, this could be your next role!
Job Types: Full-time, Permanent
Salary: £21,000.00-£23,000.00 per year
Schedule:
* Monday to Friday
Skills / Qualifications:
* Experience in the healthcare industry for at least 1 year is required.
* Care Coordinating experience is preferred but not essential, as full training will be provided.
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