Location: Southampton
Hours: 25 hours per week, 5 days per week. School hours available.
Posts: 2 part-time posts
About Us
One Small Thing was founded in 2014 by prison philanthropist Lady Edwina Grosvenor, in response to high levels of suicide, self-harm, and violence within women’s prisons in England. Our aim is to achieve systemic change across the justice system, focusing on empathy, compassion, and respect to make a big difference to individuals and society.
Hope Street is a new residential community-based service in Hampshire, designed with women, for justice-involved women and their children. It offers a safe, trauma-informed environment where women and children can access education, support, and activities to build confidence, self-esteem, and skills, helping them lead fulfilling lives.
Role Overview
Are you passionate about creating opportunities for women affected by the justice system? Do you enjoy building genuine connections and helping others feel seen and heard? If so, this role might be for you.
As Referral and Engagement Coordinator, you will support women as they start their journey with Hope Street. You will ensure they are welcomed with compassion and clarity, facilitate referral decisions, and strengthen external relationships to raise awareness and grow referrals from justice, housing, and community sectors.
This role is crucial in reaching women who can benefit from our support and maintaining responsive, inclusive, trauma-informed referral pathways.
You should be calm, resilient, and able to navigate a fast-paced environment while providing compassionate support.
This position is restricted to women due to its nature, under Schedule 9 (part 1) of the Equality Act 2010.
A valid driving license, access to a vehicle, and business car insurance are required.
We offer benefits including:
* Real Living Wage Employer
* An additional day off on your birthday
* Long Service Award – extra holiday after 3+ years
* Comprehensive induction and training
* Unlimited counselling through our Employment Assistance Programme “OpenUp”, extendable to family members
* Team Member of the Month awards
* Refer a Friend Recruitment Bonus
* 5% employer contribution to your NEST Pension, increasing after one year
* Learning & Development opportunities
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