Summary & Purpose of the Role: We are seeking a professional, proactive, and customer-focused Security Officer to join our dedicated team at a prestigious retail outlet. In this high-profile role, you will be responsible for maintaining the safety and security of the Centre, its staff, visitors, and brand partners. Working alongside a team of security professionals, you will ensure excellence in service, protection, and compliance, upholding the highest standards.
Position Details:
* Type: Full Time / Permanent
* Hours: Average 38 Hours Per Week
* Pay rate: £13.95 per hour
Key Responsibilities:
* Safeguard premises, assets, and people through patrols and monitoring, following site instructions and safety protocols.
* Act as an ambassador for the outlet, providing a welcoming and professional presence to assist visitors, staff, and partners.
* Lead and support responses to incidents, emergencies, and evacuations, ensuring swift and compliant action.
* Collaborate with team members to ensure an effective approach during high-pressure situations.
* Identify and report suspicious activities or threats, taking proactive measures to prevent incidents.
* Ensure safety during evening operations, including managing the night-time economy.
* Oversee vehicle movements within the Centre to maintain safety and prevent congestion.
* Remain vigilant for hazards such as fire or flooding and respond promptly.
* Communicate effectively with clarity, empathy, and professionalism.
* Maintain a strong customer service focus, remaining calm and confident in all situations.
* Work independently and as part of a team.
* Hold a valid SIA Licence (Door Supervisor or Security Guarding).
* Handle challenging situations with discretion and authority.
* Pay close attention to detail, be proactive, and manage time effectively.
* Have a 5-year checkable work history.
Why Join Us?
Be part of a team that values exceptional service and high security standards in a prestigious retail setting.
What We Offer:
* A supportive and inclusive team culture with career progression opportunities.
* Ongoing training and development tailored to your goals.
* Biannual bonuses based on KPI performance.
* Cycle to work scheme.
* Exclusive discounts on various products and holidays.
* Award and recognition schemes with cash rewards.
* Save As You Earn & Share Incentive Plans.
* Life Insurance and 24/7 GP access.
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