Responsibilities
We are seeking a highly technical, customer-focused Solution Engineer to bridge the gap between our product, sales, and client success teams. This role is responsible for understanding customer challenges, designing tailored AI-driven solutions, delivering compelling technical demonstrations and supporting successful deployments. The ideal candidate is equally comfortable discussing architecture with engineers and business value with executives.
Requirements
* 5+ years of experience in Solution Engineering, Sales Engineering, or Technical Consulting
* Strong understanding of APIs, system integrations, cloud environments, and data architecture
* Strong experience working with and understanding of AI/ML, automation platforms, or SaaS products
* Ability to communicate complex technical concepts to non-technical stakeholders
* Strong problem-solving and analytical skills
Preferred Qualifications
* Experience in AI implementation, automation workflows, or enterprise SaaS
* Familiarity with cloud platforms (AWS, Azure, GCP)
* Background in process optimization or digital transformation initiatives
* Startup experience or experience in fast paced environments
Pre-Sales & Discovery
* Partner with Account Executives to identify customer needs and technical requirements
* Lead technical discovery sessions and solution scoping workshops
* Translate business objectives into scalable AI and automation architectures
* Develop solution proposals, technical documentation and implementation roadmaps
Solution Design & Demonstration
* Design customized solution architectures using the Aiphoria.ai platform
* Deliver tailored product demos, proofs of concept (POCs) and pilot programs
* Build integrations with customer systems (CRM, ERP, APIs, databases, etc.)
* Collaborate with Product and Engineering teams to communicate customer feedback and feature gaps
Implementation & Post-Sales Support
* Support onboarding and deployment of enterprise clients
* Ensure technical success during initial rollout and scaling
* Troubleshoot integration and performance issues
* Document best practices and reusable solution templates
What We Offer
* Experienced team, Aiphoria is formed by a team of enthusiastic professionals who created award-winning devices, voice assistants and other AI-driven products for BigTech corporations.
* Cutting-edge technologies, we build a technology using our areas of expertise including Computer Vision, Speech Technologies, Natural Language Understanding, Generative AI incl. LLM and Diffusion models.
* Rapid career progression, facilitated by our team of seasoned senior professionals who hail from prestigious, industry-leading companies.
* Health insurance stipend – we provide a monthly allowance to help cover your individual health plan.
* A company with entrepreneurial spirit. We offer a unique mix of a secure workspace thanks to the big clients raised along with a true start-up culture!
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