Location and Contract
Location: Sunderland and Washington (hybrid role, will also be home working)
Contract: 12 month fixed‑term, full‑time (37.5hrs per week)
Everyturn Mental Health is looking to recruit dedicated and compassionate Community Mental Health Support Workers to join our expanding team across Sunderland and Washington. This is an exciting opportunity for individuals with a background in mental health support, particularly recent psychology graduates or those with previous experience as a Link Worker, Case Worker, or Social Prescriber. Candidates must be able to travel to and around Sunderland and Washington.
About The Role
As a Community Mental Health Support Worker you will deliver a non‑clinical support service embedded in primary care settings across Sunderland and Washington, offering regular mental health check‑ins, support with antipsychotic medication use, and early identification of deterioration in mental wellbeing. You will work collaboratively with Primary Care Mental Health Practitioners (PCMHPs) and other professionals, helping individuals develop personal contingency plans to promote stability and reduce avoidable crisis or escalation. You will support and encourage lasting behaviour changes, help individuals develop strategies to manage mental health, connect with the local community, and signpost to housing, benefits and employment agencies.
This role is not eligible for sponsorship as it does not meet the requirements set out by the UK Visa and Immigration Service.
Key Responsibilities
* Provide regular, structured mental health support on a one‑to‑one basis
* Identify early signs of mental health deterioration and take appropriate action
* Support individuals in managing medication, where appropriate
* Work collaboratively with primary care colleagues and local services
* Help individuals build coping strategies and contingency plans
* Encourage engagement with the local community to reduce isolation
* Signpost to relevant support services for practical issues such as housing, benefits, and employment
About You
* Have experience of supporting people with their mental health
* Experience with triage, administration and data management, ensuring accurate record‑keeping and effective workflow
* Accurate and timely data entry, monitoring and reporting in line with organisational policies, governance and data protection requirements
* Good interpersonal skills with the ability to develop working relationships at all levels, both internally and externally
* Knowledge of recovery, stigma and discrimination in the context of mental health
* Creative, creative problem‑solving approach
* Experienced in collaborative working
* Passionate about helping others realise their potential
* Self‑motivated with strong communication skills
* Able to work to deliver required performance targets
Benefits
* 30 days annual leave plus bank holidays (rising to 32 days at 5 years’ service) and the option to purchase or sell days
* Enhanced pension
* Wagestream – instant access to earnings
* Smart Clinic Wellbeing Programme, including Employee Assistant Programme, GP and priority physiotherapy access and counselling sessions; shopping discounts and a Blue Light Card
* Enhanced life assurance scheme (payment being three times your annual salary)
* Plus many more great benefits on offer
We champion equality, diversity and inclusion within the organisation and encourage applications from all candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status or pregnancy/maternity. We have Colleague Networks for members and allies of the LGBTQ+; Black, Asian and minority ethnic; menopause and neurodivergent communities.
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