IT Support EngineerPosition: IT Support Engineer (2nd Line)Location: Bradford, West YorkshireSalary: £25,000 - £28,000 + Excellent Benefits A longstanding (20+ years) IT Solutions and Service Provider has an exciting new opportunity for a 2nd Line Engineer to join them in Bradford, supporting the infrastructure of high-profile customers. This business partners with leading tech vendors including Microsoft, VMware, Cisco, and many more. They add to their customer base year upon year leading them to where they are today, one of the UK’s best rated MSPs with an extensive list of clients in the local area and further afield. Your role as an IT Support Engineer will involve managing and administering a wide range of cloud platforms and services, migrating workloads to the Cloud, assisting the project team onboarding customers, and direct remote support of users. They need someone possessing strong technical knowledge relating to cloud infrastructure (Microsoft Azure) who can maintain their clients’ IT systems and services, managing tickets and requests. What this Position Entails:
1. Project work / infrastructure migrations
2. Customer onboarding projects
3. Customer system upgrades
4. IT Security implementation
5. Providing remote 2nd Line IT Support
6. Ticket assessment, management, and resolution
7. Improving efficiency, proc...