Quarterly commission scheme Hybrid working model Flexi Friday Fantastic career progression About Our Client The hiring company is a small-sized organisation within an exciting and niche industry. They are committed to providing high-quality customer service and fostering a focused and supportive work environment. Job Description Make outbound calls to clients and stakeholders to provide updates or resolve queries. Maintain accurate records of interactions in the company's CRM system. Collaborate with internal teams to address customer needs effectively. Provide clear and professional communication at all times. Proactively identify opportunities to improve customer satisfaction. Support the sales team with administrative tasks related to client accounts. Ensure compliance with company policies and industry regulations. Assist with reporting and data analysis as required by the department. The Successful Applicant A successful Customer Service - Outbound Calls professional should have: Previous experience in a customer service, sales or outbound calling role. Confident communicator on the phone Strong organisational and multitasking skills. Excellent verbal and written communication abilities. Proficiency with CRM systems and Microsoft Office applications. A proactive approach to problem-solving and customer engagement. What's on Offer A successful Customer Service - Outbound Calls professional will receive: A competitive salary of £26,000 per annum. Quarterly commission. Permanent role with long-term career prospects. Opportunities for skill development and training. Hybrid working 3 days in the office 2 days from home. A supportive and focused work environment in Oxfordshire. Comprehensive benefits package. If you are interested in joining a small-sized organisation as a Customer Service professional, apply today to take the next step in your career. Contact Alfie West Quote job ref JN-092025-6828634 Phone number 44 186 520 8473