Learner & Stakeholder Engagement Advisor Based in Nottingham with travel across the East Midlands (e.g. job centres, referral partners and Employers)
Main Purpose of the role:
To identify potential learners for training programmes through a variety of methods, including engagement with Job Centres, referral partners, and direct applications.
To conduct thorough screening and deliver high-quality Information, Advice and Guidance (IAG) to ensure learners’ suitability prior to enrolment.
To engage with employers to understand their recruitment needs and deliver Sector-based Work Academy Programmes (SWAPs) as a tailored service.
To provide an efficient and professional customer service experience to both external and internal stakeholders, including learners, partner organisations, and staff.
To promote and uphold Equality & Diversity principles in all day-to-day activities, particularly when interacting with learners and handling telephone enquiries.
Applicants must have :
Experience in learner and employer engagement
Minimum of an IAG level 2 qualification
Good IT skills and sound knowledge of MS Office / excel
A minimum of grade 4 English or Level 2 Functional Skills
Driving licence and own transport
Knowledge of the training sector; especially ASF/employability, apprenticeships and funded programmes.