We have a great opportunity for a Assistant Warehouse Team Leader to join our Pick Team here in our Warehouse in Chessington. While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required. 35 Hours, Sunday to Thursday Sun (11:00am-19:00pm) Mon (11:00am-19:00pm) Tues (11:00am-19:00pm) Weds (11:00am-19:00pm) Thurs (11:00am-19:00pm) With some flexibility around team holidays and peak periods. As the Assistant Warehouse Team Leader, you will support the late shift Warehouse Team Leader in managing and coordinating the team throughout the shift. You will assist with store picking during the first part of the shift, ensuring accuracy and productivity standards are met. You will also support the end of day dispatch process, ensuring courier and store deliveries are organised, sorted, and ready on time. You will monitor team performance, provide guidance and support, and act as a key point of contact for team members during the shift. When the Team Leader is absent, you will assume responsibility for leading the shift coordinating work, running team briefings, and managing dispatch while escalating issue or decisions to management where required. A bit about us Oliver Bonas is an independent British lifestyle store. We are proud to call ourselves Team OB and believe Oliver Bonas is a truly special place to work. Our company values are Work Hard, Play Hard & Be Kind, and these values sit at the heart of every role here at OB. We are passionate and provide everyone with a fun place to work. Working at OB is more than just a job; its somewhere to build a career you are passionate about. More about the role As an Assistant Warehouse Team Leader on the Pick Team you will: Support the Team Leader to ensure store picks are completed accurately and meet productivity targets. Assist with allocating pick tasks and guiding team members where needed. Support overall workflow throughout the shift, transitioning from picking support to end of day dispatch activity. Assist with sorting, preparing and organising courier and store dispatch. Ensure all courier and store orders are ready for collection within required cut off times. Help resolve issues with orders, missing items or delays and escalate where required. In the Team Leaders absence, lead team briefings, allocate tasks and oversee late shift completion. Lead the shift operationally when required, escalating decisions to the Team Leader or Warehouse Management. In the absence of the Team Leader, release pick lists and allocate tasks to team members. Support the generation of end of shift reports and dispatch confirmations via the WMS. Conduct return to work meetings when appropriate and with guidance. Participate in recorded conversations with support from the Team Leader or People Team. Communicate shift priorities clearly and maintain open communication with the Team Leader. Develop your leadership skills and lead by example. Follow all Health & Safety procedures and Company policies. Bonas Benefits: Generous employee discount up to 50% off all OB products Free access to our 24-hour employee assistance programme with Optima Health offering financial, emotional and vocational support. Flexible holiday 30 (including bank holidays) increasing to 35 days with length of service. Annual discretionary profit related bonus scheme Quarterly free lunch Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support throughout 360 eLearning platform What we look for: Comfortable using handheld scanners and warehouse systems. Competent with Microsoft Word, Excel and Outlook. Strong people skills and confident communication. Calm under pressure with good problem solving ability. Highly organised with strong attention to detail. Physically active role involves regular walking and lifting. xxuwjjq Reliable, accurate and focused on delivering consistent results.