About the Company
At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply – you could be just whowe'relooking for! Of course, experience and track record are important, but we’re more interested in hiring someone that embodies our People Promises – someone that does the right thing, is enthusiastic and motivated to grow, believes in community spirit, is respectful and enjoys their work. As the UK’s leading Social Enterprise we’re dedicated to creating inclusive and thriving communities for both our customers and employees.
Over the last 30 years, Touchstone have identified different opportunities that have shaped our development. As part of the wider Places for People Group, we offer professional property management and create the best experience for our customers. So, what are you waiting for? Join a community that cares about you!
More about the team
We are looking to recruit a Client Accounts Administrator on a FTC basis until June 2027. Reporting to the Portfolio Manager, this is a great opportunity to join a growing area of the business.
The working hours for this role are Monday to Thursday 9am – 5:30pm and Friday 9am – 5pm. After an initial period of training (approx 3 months), we can offer hybrid working (3 days at home).
More about your role
As a Client Accounts Administrator, you will be responsible for providing frontline transactional input to the database. On a daily basis you will work as part of the wider team to ensure bank transactions are recorded accurately and allocated to the database. In addition to raising payments through the system, you will deal with internal and external queries relating to your portfolio. For more information please download our job profile available on our website. At Places for People, we are committed to a safe working environment, so a basic DBS check is mandatory.
More about you
The ideal candidate will have previously worked in a similar role. Experience with Microsoft packages such as Excel is advantageous. Communication skills are essential.
Experience & Skills
* Experience in an administration role
* Experience with MS packages such as Excel
* Strong attention to detail
* Excellent communication skills
The benefits
We are a large, diverse and ambitious business, which will give you all the challenge you could wish for. We know that there’s always more we can do to make you smile, that’s why we offer a comprehensive benefits package. Yours will include:
* Competitive salary, with a salary review yearly
* Training and development
* Extras perks including huge discounts and offers from shops, cinemas and much more
Equal Opportunity and Inclusion
As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We’re happy to work with you to ensure you have the opportunity to perform at your best.
Safeguarding
At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre‑employment checks, including Disclosure and Barring Service checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
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