Job Title: Help Desk Advisor (Data Entry & Administration)
Location: Redditch
Salary: £12.21 per hour
Job Type: Temporary
Working Hours: Monday to Friday / 9:00am – 5:00pm
About the Role
We are currently seeking a reliable and detail-oriented Help Desk Advisor to join our team on a temporary-to-permanent basis. This role is primarily focused on data entry, administrative support, and handling basic help desk enquiries, making it ideal for someone organised, accurate, and confident working in a fast-paced office environment.
Key Responsibilities
* Accurately input and update information within internal systems and databases
* Provide first-line support for incoming help desk queries via phone, email, or ticketing system
* Maintain and organise digital and physical records
* Assist with general administrative tasks including filing, scanning, and document preparation
* Ensure all data is recorded in line with company procedures and compliance standards
* Escalate complex issues to the relevant department when required
* Support the wider team with ad-hoc administrative duties
Skills & Experience Required
* Previous experience in data entry, administration, or help desk support preferred
* Strong attention to detail and high level of accuracy
* Good IT skills, including Microsoft Office and database systems
* Excellent communication and organisational skills
* Ability to manage workload and meet deadlines
* Professional and positive attitude with a willingness to learn
What We Offer
* £12.21 per hour
* Monday to Friday
* Supportive team environment and on-the-job training
* Temporary to permanent opportunity for the right candidate
* Immediate start available
How to Apply
Please submit your CV along with a brief covering note outlining your relevant experience. Shortlisted candidates will be contacted to arrange an interview.
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