Hybrid working 40% in office*** - however during training the worker will need to attend the office every day until fully trained – around a month Good Morning, Provide a telephone and face to face service for housing clients contacting the Council in person, in writing and by telephone about their housing register application and how the Choice Based Lettings system operates. Assist with the operation of the Common Housing Register by checking and inputting new applications and updating changes to existing applications. Key Responsibilities: * To input housing register applications on the housing ICT system and Identify applicants for referral to the Homelessness Prevention & Relief Officers for further assistance. * To assist vulnerable applicants with completing forms and monitoring bidding process. * To handle a range of telephone and general enquiries from both internal and external customers and contacts, including housing register applicants. To provide a comprehensive response but referring more complex cases to the Housing Allocations Team Leader as appropriate. * To visit applicants at a range of locations to confirm information relating to their housing application. * To perform a range of financial tasks, including control of petty cash, processing of creditor invoices, preparation of debtor invoices, handling and receipting income, and recording and monitoring the budgetary purposes. * Lia...