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Client:
South East
Location:
Cambridge, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
8c2bb18943af
Job Views:
13
Posted:
22.06.2025
Expiry Date:
06.08.2025
Job Description:
Come join our fantastic team.
We love to entertain! It’s in our DNA!... and it’s not just about bowling. We have lots more to offer from Houdini’s Escape Rooms, to Karaoke rooms, 4D Laser Arena, Soft Play to Arcade Machines and Pool Tables. We also have fully licensed bars including cocktails, and of course our fabulous food menu.
We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain?
We are looking for people who want to work in a fun environment. You need confidence, energy and a positive attitude. The rest we can teach you!!
The Role
As a Customer Service Assistant, you will deliver an outstanding experience for our customers. This includes booking customers in at reception, being a point of contact for customer questions, being alert to sales opportunities, hosting individuals and parties, keeping the centre clean and tidy, preparing and serving food and drinks.
You'll work across various departments, from running the Laser Arena and hosting Escape Room experiences to managing karaoke rooms and serving drinks at the bar. Every day will bring something new, keeping the fun flowing!
You will work efficiently, show initiative and be friendly. Exceptional customer service will be at the heart of your role. You will also need to be confident and comfortable when dealing with customers.
Skills You Need
* Determined, enthusiastic, and able to work in a fast-paced environment
* Excellent customer service, communication skills, and a "nothing is too much trouble" attitude
* Fully flexible, including evenings and weekends
* Approachable, helpful, organised, with strong attention to detail and a team spirit
* Benefits include Retailer discounts, Smart Tech and Best Doctors, Free Bowling, Free Food when working 6 hours or more, and various health and wellness schemes.
If you are looking for career development, then Tenpin is a great place to start. We continually strive to develop our network of impressive and highly successful sites, and recognise great people contribute to great success! Most of our managers joined us as a Team Member and have progressed into management or senior roles.
What Happens Next?
If you are ready to develop your career with us, click apply and complete the short application process (2 mins).
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