Join to apply for the Senior Claims Handler role at Adjusting Appointments Limited.
An experienced Claims Handler is required to join an established, reputable Loss Adjusters company due to growth and expansion.
Key Responsibilities
* Provide first-class customer service to customers, clients, and colleagues, ensuring all claims are proactively managed to conclusion, meeting client-specific service level criteria.
* Act as a point of contact for client/customer queries and own issues through to satisfactory resolution.
About You
* Experience in handling insurance property claims from start to finish.
* Ability to understand various insurer policy wordings to establish validity.
* Excellent verbal and written communication skills.
* Good time management and organizational skills, with diary management experience.
* Ability to work under pressure, handle volume calls, remain calm, and provide a quality claims journey experience.
* IT literacy and ability to use multiple systems.
* Willing to travel to the local office for training, induction, or team meetings as required.
* Industry qualifications such as Cert CII or Cert CILA are desirable, or willingness to work towards them.
Hours are Monday to Friday, 35 hours per week. The role can be remote, with attendance required for training, induction, or meetings.
Salary & Benefits
* Annual salary up to £35,000.
* Contributory pension scheme.
* Performance-related bonus.
* Flexi benefits and voluntary schemes.
* Birthday holiday.
* Share purchase scheme.
Additional Information
* Seniority level: Mid-Senior level.
* Employment type: Full-time.
* Job function: Finance and Sales.
* Industry: Insurance.
This job posting is active; it is not expired.
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