Overview
An established engineering services company is seeking an experienced Engineer Compliance Manager to lead quality assurance across its field operations. This role plays a vital part in ensuring all engineering work complies with internal standards, industry regulations, and client requirements. It combines leadership, process oversight, and field engagement to drive consistent, high-quality service delivery.
The successful candidate will be confident in reviewing technical documentation, performing site audits, and supporting a team of regional field leaders who deliver real-time support and coaching to engineers.
Key Responsibilities
Quality Assurance & Compliance
Review engineer job sheets, photos, and documentation before customer communication or invoicing.
Ensure all work complies with internal standards and statutory regulations
Conduct site audits to assess service delivery and technical execution.
Lead job review meetings via video and in person.
Identify trends, address non-conformities, and support corrective action planning.
Collaborate with Health & Safety and Technical teams to ensure legislative alignment.
Field Oversight & Engineer Support
Provide feedback and coaching to engineers on job quality and documentation standards.
Manage and support Team Leaders who offer on-site guidance, practical training, and mentoring to engineers.
Investigate and resolve quality concerns and customer feedback related to field service.
Drive initiatives to streamline workflows and reduce non-technical admin tasks for field staff.
Success Indicators
High first-time job approval rate
Reduction in repeat visits due to quality issues
Timely and accurate job documentation reviews
Strong internal and external audit results
Engineer satisfaction and improved technical consistency
Effective use of video/job review systems and spot checks
Person specification
Strong background in field engineering, compliance, or quality management
Comfortable reviewing technical documents and engineering job reports
Knowledge of industry regulations
Skilled in auditing, coaching, and performance management
Confident managing cross regional teams and supporting continuous improvement initiatives
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