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Junior cxone & ia intelligence analyst

Derby
DHU Healthcare
Intelligence analyst
Posted: 10h ago
Offer description

NHS 111 Junior CXOne & IA Intelligence Analyst

Salary: £30,809 - £37,505 per annum

Location: Orbis, Riverside Rd, Derby, DE24 8HY

Contract: Full Time - 37.5h per week

Start your analytics career where data makes a real difference to patient care.

An exciting opportunity has arisen for an aspiring analyst to join our NHS 111 service as a Junior CXOne & IA Intelligence Analyst. This is an ideal role for someone with strong analytical skills who is looking to develop their career in a fast-paced, data-driven healthcare environment.

Within the Systems Development & Intelligence function, you will support the development of analytics and reporting that help improve operational performance and patient outcomes. You'll gain hands-on experience working with advanced systems and tools while contributing to meaningful service improvements.

Working alongside experienced analysts and operational teams, you'll play an important role in transforming data into insight that supports high-quality care.

This role offers excellent development opportunities across NICE CXOne systems, interaction analytics, and Power BI reporting.

As a Junior CXOne & IA Intelligence Analyst, you will:
1. Support the development of analytics, reporting, and dashboards across NHS 111 systems.
2. Contribute to imp...

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