Location & Salary
Manchester Trafford Experience. Salary: £15.42 per hour and Vodafone benefits. Working Hours: Full time 40 hours per week – includes some weekend and bank holidays.
Who We Are
We are building a network the UK can count on – one that connects people, places and potential. We work to close the digital divide, empower communities and drive meaningful progress. We believe everyone should feel they belong and encourage a workplace where different perspectives are welcomed.
Why VodafoneThree
Join us at the heart of change, investing sustainably and creating lasting opportunities. With £11bn invested in 5‑G and digital infrastructure, your work will directly power businesses, services and communities across the country.
What you’ll do
Deliver a consistently brilliant shopping experience to every business customer, always viewing each interaction as an opportunity to increase revenue and improve customer experience. Use solution‑based selling and offer products and services that meet the customers’ needs.
* Advocate the Vodafone brand
* Deliver your work operating within the current frameworks and processes of your team and department
* Provide informal guidance when required to support new team members
* Line manager feedback/reviews
* Ownership of personal development
* Undertake regular learning and development and align with company and FCA requirements
* Adhere to company and regulatory policies and guidelines at all times
* Partake in Vodafone’s security vetting process whenever required
Who you are
* Promote the store as the destination of choice for local business customers
* Deliver the best service on the high street to our business customers
* Have a deep knowledge of business customer requirements and the market
* Act as a store specialist for all business‑related products and bring these to life for our customers
* Advocate our business products and services across the store team, role‑modeling our approach to business customers
* Generate business leads to business teams and prospect in the local business community
* Own the training and delivery of new/existing business offers and solutions to the store team, coaching when required
* Recommend suggestions to the Store Manager on how to improve customer service
* Always act with good conduct, ensuring customers receive correct and relevant information that meets their needs and allows them to make an informed decision
We welcome candidates who may not meet every requirement exactly—our passion for inclusion ensures we consider all unique backgrounds and experiences.
What we offer
Great pay, bonuses, up to 28 days off plus bank holidays, paid time for charity work. Benefits include discounts, vouchers, a pension plan, and more. We support your career with learning tools and strong parental leave policies.
Need to Know
We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet regulator standards. If you require reasonable adjustments or have an accessibility request (e.g., extended time or breaks in assessments, sign‑language interpreter, assistive technology) consult our Accessibility section at our careers website.
Notes
We use AI in various parts of our business and encourage candidates to rely on their own knowledge and skills during interviews. Authenticity and genuine personality are what we value most.
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