Description
At OES, we’re passionate about enhancing lives through education, working collaboratively to deliver powerful learning experiences. We partner with the world’s leading universities to enhance the student experience for the digital era to meet our purpose of being the world’s most impactful enabler of education.
We’re committed to delivering an exceptional student experience throughout the learning journey. A key part of this is ensuring students receive clear, timely, and personalised support.
As a Student Funding Advisor, you’ll play a vital role in helping students navigate fee payments, loan funding, and related queries. You’ll handle inbound enquiries, provide proactive outbound support, and work closely with our university partner finance teams to ensure every student receives an outstanding service.
This role is perfect for someone who is passionate about helping others, thrives in a fast-paced environment, and enjoys problem-solving. You’ll need initiative, strong organisational skills, and the ability to work independently while being part of a collaborative Student Success team. The position is broad in scope and requires a high degree of initiative and self-management to deal with a range of functions and tasks. You will be equipped with a comprehensive working knowledge of the university’s policies and procedures, meaning you can advise the students appropriately.
You will be expected to work autonomously and be accountable for your goals, think for yourself, push the boundaries, and above all bring a high level of energy and passion to the team.
We work to a hybrid model with 2 days per week in our Birmingham office.