Finance Administrator – Sales Ledger / Credit Control (Hybrid – 3 days on site, 2 days from home). Immediate start on an ongoing temporary basis.
My client, a well-established and growing organisation, is seeking an experienced Finance Administrator with Sales Ledger / Credit Control experience to join their team on an ongoing temporary basis. This is an immediate start role with a reputable Birmingham city centre business.
In this role, you will be the first point of contact for customers seeking guidance on their financial commitments, handle sensitive financial queries, and ensure all payment activity is processed accurately and efficiently. This is an excellent opportunity for someone who enjoys combining accounts receivable duties with meaningful, personalised customer interaction.
Key Responsibilities
* Manage a caseload of customer accounts, ensuring payments, instalment plans, and outstanding balances are monitored closely
* Provide clear, professional financial guidance to customers both in person and via phone/email
* Work collaboratively with internal teams to resolve complex account queriesProcess invoices, receipts, and adjustments within agreed timeframes
* Support customers with setting up payment arrangements and understanding their financial obligations
* Maintain accurate records and contribute to the continuous improvement of finance processes
* Represent the finance team in a customer-facing setting with professionalism and empathy
About You
* Experience in accounts receivable, credit control, or a similar finance position
* Confident engaging with customers face‑to‑face to discuss financial matters
* Strong communication and problem‑solving skills
* Highly organised with excellent attention to detail
* Able to manage a varied workload and handle sensitive information appropriately
* Proficient in financial systems and Microsoft Office
Key Information
* Hybrid working model (4 days on site)
* Supportive finance team and collaborative office culture
* Immediate start
* Possible long‑term opportunities
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