Job Description
We are seeking a dedicated Senior Administrator to join our growing e-commerce business. This role is pivotal in supporting the company as a whole. The ideal candidate will possess strong administrative skills, an understanding of HR, experience in customer service and the ability to communicate effectively across all levels of the organisation. This is a varied and fluid role, so the ability to react and adapt is essential.
Responsibilities
* Develop job descriptions and post vacancies on various platforms. Review CVs and conduct interviews.
* Facilitate onboarding processes for new employees, ensuring compliance with company policies and procedures.
* Assist in the development and implementation of HR policies and procedures that align with organisational goals.
* Provide support for employee relations issues, addressing concerns in a timely and professional manner.
* Maintain employee records and ensure confidentiality of sensitive information.
* Oversee Customer Service department assist with workload if required.
* Undertaking disciplinary investigation.
* General administration and liaison with suppliers to ensure the welfare of employees, the provision and maintenance of facilities across the premises
* Ad-hoc administration support to senior management
* Creating and working with performance reports/data
* Updating risk assessments, maintaining H&S records
* Site/Equipment maintenance scheduling and recording.
We would like someone who is
* An excellent communicator, self motivated and flexible with regard to duties to be carried out
* A 'Go To' person with a 'Can Do' attitude
* Professional and confident, able to maintain strict confidentiality
* Strong administrative and organisational skills with great attention to detail
* Experienced and familiar with Microsoft Outlook, Word and Excel
* Previous HR admin experience would be a bonus
* Sage accounting package knowledge would be useful