Band 4 - Associate Audiologist, Audiology
Main area: Audiology. Grade: Band 4. Contract: Permanent. Hours: 37.5 hours per week.
* Full time
* Flexible working
Job ref 360-B-10789.
Department: West Herts - General Staffing Site Cross Site Town Watford. Salary £28,860 - £31,671 pa inc. HCA. Salary period: Yearly. Closing: 14/12/2025 23:59.
Job overview
We are looking for an Associate Audiologist to join our Adult audiology department at West Hertfordshire.
The successful candidate will be motivated, show initiative, and take a forward‑thinking approach to achieving goals within a multi‑disciplinary team. This post involves the provision of daily hearing aid repair services, counselling on use of hearing aids, assistive listening devices and communication tactics, stock control and ordering, and general administrative duties, including management of the clinical office across both Watford & St Albans sites.
Postholder will be 60% clinical and 40% non‑clinical.
This is a full‑time role, Monday‑Friday. Exact working hours to be agreed on successful application.
Main duties of the job
To be responsible for the day‑to‑day running of the ‘same day’ drop‑off repair clinics, ensuring all required resources are available to ensure the smooth running of the clinic; to include scheduling of appointments, regular checking of the drop‑off service and dealing with requests in a timely manner.
To perform required maintenance as requested, including replacement of corda tubes and retubing of moulded ear pieces, cleaning and performance checks. To also make minor adjustments to settings such as activating a volume control or adding a program, as requested by patients.
Coordinate with admin team to ensure all office tasks are completed to standard and within timeframes.
Receive and register all referrals into the service, along with handling appointment management and bookings as part of the clinical office.
Waitlist management of all referrals and bookings, ensuring patients are booked within DM01 target of 6 weeks; escalating any capacity constraints to management team.
Ensure targeted booking of appointments based on triage or clinical outcomes to support timely care.
Working for our organisation
With a new hospital planned for Watford, work underway to update theatres at St Albans City Hospital and plans for a neighbourhood healthcare centre in Hemel Hempstead, this is an exciting time to join us.
We are building on the success of our award‑winning virtual hospital and re‑imagining models of care, working closely with partners and making the most of advances in digital healthcare.
Staff wellbeing and development are a priority, as is the role of innovation in improving clinical care, outcomes and patient experience.
Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive. They capture an important balance across what we must all do as individuals and to support others.
If you are a Service Leaver, Veteran, Military Reserve, Cadet Force Adult Volunteer, or partner/spouse of those serving please tick "Member of the Armed Forces Community" on the application form.
We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment.
If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on occasion.
Detailed job description and main responsibilities
The post holder works alongside other members of the Audiology Department reporting to the Audiology Manager. The post holder has a supervisory responsibility towards team. Other major working relationships include ENT, Hearing Therapy, Paediatric Audiology, Speech and Language Therapy, other hospital departments/wards, GP surgeries.
Person specification
Education and qualifications
* 4 GCSEs (incl. English & Maths) at Grade C or equivalent.
* Qualification in hearing aid audiology such as HAC / Diploma in Hearing Aid Audiology which enables HCPC registration.
* Foundation degree in Audiology or equivalent.
* RSA, NVQ or equivalent typing and computer skills.
Knowledge
* Auditbase (In house training).
* RSA Level 2.
* Related experience with hearing impaired patients.
* Audiology clinical pathways knowledge.
* DM01 performance targets.
* Knowledge of ePR and other NHS software.
Experience
* Experience of working in the NHS or healthcare setting.
* Experience of working with the general public.
* Experience of line management.
West Hertfordshire Teaching Hospitals NHS Trust provides acute healthcare services to a core catchment population of approximately half a million people living in west Hertfordshire and the surrounding area. The Trust also provides a range of more specialist services to a wider population, serving residents of North London, Bedfordshire, Buckinghamshire and East Hertfordshire.
As an employer of nearly 6,000 people the Trust is one of the biggest employers in the area and sees nearly a million patients each year.
Employer certification / accreditation badges
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.
Name: Natalie Willows
Job title: Audiology Manager
Email address: Natalie.willows@nhs.net
Telephone: 01727 897835
If you have problems applying, contact
Address: Watford General Hospital
Vicarage Road
Watford
Hertfordshire
WD18 0HB
Telephone: 01442 365234
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