DCT Recruitment are looking for a permanent Operations manager Reporting To Managing Director & Owner Also reporting to: Factory Director Transport Manager Installations When required. Location Based primarily on the road visiting customer properties, with regular attendance at head office and factory as required. Role Purpose The Operations Manager will be responsible for overseeing the smooth and efficient delivery, installation, and completion of fitted kitchens for our retail side of the business and new build when required. This is a hands-on operational role focused on pre-installation checks, problem prevention, installer co-ordination with the company’s installation dept, quality control, and continuous improvement across manufacturing, logistics, and installation processes. The role acts as the key link between the customer, sales design department, factory, transport team, and installers, ensuring that every kitchen fits correctly, is delivered and installed professionally, and meets the company’s quality standards. Key Responsibilities 1. Pre-Delivery Site Visits & Surveys Visit customers’ homes prior to manufacture and delivery to carry out detailed site surveys. Confirm all dimensions, levels, services (plumbing, electrics, gas), access points, and structural considerations. Identify any potential issues that may affect the manufacture, delivery, or installation of the kitchen. Proactively re...