We are seeking an experienced Supervisor /Assistant Contracts Manager to leada team of Cleaning & Grounds operatives in the Bedfordshire area(s).
You will need prior experience in leading a Cleaning or Grounds Maintenance Team, along with good IT, Administration and Coordination skills.
You will need a Full UK Driving Licence, but Company Vehicle is provided.
Main Responsibilities
* Coach, lead, direct and motivate a small team of Operatives
* Collaborate with leadership to deliver a flexible contract SLA and associated service specifications.
* Conduct regular reviews of sites to ensure teams are delivering the service specifications.
* Develop, build and strengthen client and resident relationships.
* Ensure service teams are compliant with Health and Safety business practices.
* Ensure service teams are compliant with Quality business practices.
* Ensure all service teams receive an effective update each week
* Ensure service schedules are reviewed for compliance
* Ensure service teams are compliant with Environmental business practices. For example, correct disposal of waste
* Develop measures to motivate all employees
* Ensure we are exceeding and leading the way in truly exceptional customer service delivery
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