The Sandman Signature Gatwick/Crawley Hotel are looking to recruit a Night Manager to join a fantastic team at the 4-star 151 bedroom establishment in Crawley.
Are you a Night Owl? We are looking for a dynamic, highly flexible personality who strives to exceed customer expectations as well as having a willingness to learn and develop within the hospitality industry
The hours of work are typically 22:45-07:15 and include weekends & bank holidays. Key responsibilities of this role include:
* To provide a warm, welcoming and friendly environment
* Management of guest arrivals and departures
* Cashiering duties
* To provide guests with information and assistance as required
* Reservations handling
* Telephone handling
* Luggage assistance
* Reconciliation of payments, revenue streams & closing of business date, and the completion of all other Night Audit procedures
* Team Training,
* All other duties as directed from the Front of House Manager
The ideal candidate:
* Have previous hotel management experience,
* Demonstrate supervisor skills; good judgment and common sense.
* Computer literate with knowledge of a variety of computer software applications, including the Microsoft Office Suite.
* Superior written and oral communication skills.
* Excellent organizational and time management skills, with the ability to set priorities for self and others.
* Always delivers exceptional customer service in a professional manner
* Is personable and presentable
* Works well both as part of a team and on own initiative, and with a good level of common sense
* Has a keen eye for detail with the ability to find, trace and correct anomalies
* Is highly reliable and very flexible with working patterns
* Has a strong willingness to learn and is keen to develop and progress within the hospitality industry
We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.
PERKS
* 28 days holiday per annum
* Additional Holiday with length of service milestones
* Flexible schedule
* Pension
* Free Parking whilst on shift
* Rewards and recognition
* Growth opportunities
* Dedicated Training Programme
* Team, Friends and Family Hotel rates
* Up to 40% of food discounts
* Referral Bonus starting at £250
* X3 complimentary nights stays to use in the UK, Ireland or North America
* Education & Skills Development Reimbursement program
* All Northland United Kingdom & Ireland team members are eligible for their brands specific perksin North America
SUMMATION:
Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required.
You must be legally entitled to work in UK to apply.
**Applications will not be accepted via email or in person.
**We thank all applicants for their interest in Career opportunities with The Sandman Hotel Group, however, only those applicants we wish to interview will receive a reply to their application.**
**ABSOLUTELY NO PHONE CALLS PLEASE**