Time left to apply: End Date: May 5, 2025 (8 days left to apply)
Job Requisition ID: JR1110878
Job Description:
Brand Home Guide - Oban Distillery Visitor Centre
Duration: 6 months Secondment
We have an outstanding opportunity to join our dedicated team at the Oban Visitor Centre as a Brand Home Guide. Oban is an iconic visitor centre that provides extraordinary visitor experiences to guests from around the globe. We captivate and educate our guests through full-sensory interactive tours and tasting experiences. Our team members are making history every day and act as true ambassadors for this inspiring brand.
Please note: This role requires weekend and evening work.
About The Team
This is a chance to be part of an ambitious team dedicated to creating remarkable and unforgettable experiences across our venues in Scotland. Our Malt Brand Homes offer immersive, multi-sensory journeys through Scottish flavors, sharing our love for Scotch whisky with a new generation of whisky enthusiasts. Visitors will learn about whisky-making, enjoy tasting experiences, and shop our retail offerings. We aim to make every guest embrace their experience and connect with our heritage. Being part of Diageo means championing our brands and ensuring they thrive for future generations. If you are passionate about our craft, character, and products, help us continue the story and build your career with us.
Responsibilities
* Deliver high standards of customer service and create memorable visitor experiences as part of the visitor centre team.
* Guide visitors through tours, representing the brand and Diageo effectively with full training provided.
* Assist with ticket sales, promote our brand, and provide information about our visitor experiences.
* Perform shop duties, upsell products, and merchandise retail offerings.
* Help plan and execute special events throughout the year.
Candidate Profile
We seek individuals with character: driven, resilient, and open-minded. A passion for customer service and teamwork is essential. Ideally, you have experience in the drinks industry or hospitality.
Working with Us
Enjoy a competitive and flexible benefits package, including:
* Contributory pension scheme
* Annual performance bonus
* Generous holiday allowance (25 days + bank holidays)
* Opportunities for permanent roles within Diageo
We celebrate an inclusive and diverse culture, valuing everyone regardless of background, disability, religion, gender identity, sexuality, or ethnicity. Diversity is key to our growth and success.
About Diageo
Diageo is the world’s leading premium drinks company, home to brands like Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray, and Guinness. Our purpose — "Celebrating life, every day, everywhere" — guides our people, brands, and performance. Join us to build remarkable experiences across Scotland’s venues and help shape a more inclusive and sustainable future. Our legacy is built on visionary entrepreneurs like Arthur Guinness, John Walker, and Charles Tanqueray, whose spirits live on through our people today. Collaborate with talented individuals worldwide, innovate, and reach your full potential with us.
Discover more about our culture, diversity, and initiatives like DRINKiQ, a quiz to understand alcohol production and effects.
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