Operations Analyst Redditch | Office-based £40,000 | Permanent Elliott Recruitment are working with a national, market-leading organisation to recruit an Operations Analystto join their Redditch-based team. This role is ideal for someone who enjoys producing meaningful management information that supports operational performance and senior decision-making. Youll work closely with key stakeholders, including the Operations Director, providing clear insight into KPIs, trends, and performance across the business. If youre confident turning complex data into simple, actionable insights and enjoy seeing your work directly influence decisions this could be a great next step. The role As Operations Analyst, youll be responsible for delivering accurate, timely, and insightful management information. Youll develop and maintain reporting packs and dashboards, monitor performance against KPIs, and provide analysis that helps the business understand whats happening, why its happening, and where improvements can be made. What youll be doing Producing regular and ad-hoc MI reports to support operational and strategic decision-making Monitoring KPIs and identifying trends, risks, and opportunities Building and maintaining dashboards and performance reporting packs Extracting, cleansing, and validating data from Salesforce and other systems Working with stakeholders to define KPIs and reporting requirements Providing clear commentary and insight alongside MI outputs Managing multiple data sources, including complex or imperfect datasets What were looking for Proven experience in an MI, reporting, or performance analysis role Strong numerical and analytical skills Advanced Excel capability (pivot tables, formulas, data manipulation) SQL / MySQL knowledge Experience working with multiple data sources Operational Salesforce experience in current or most recent role Strong communication skills, with the ability to explain data clearly to non-technical audiences Whats on offer Competitive salary of £40,000 Permanent role within a stable, national organisation High visibility role with exposure to senior stakeholders Opportunity to influence performance through insight and reporting Collaborative, professional working environment If youre a data driven professional who enjoys making data meaningful and wants a role where insight genuinely drives action wed love to hear from you. Apply online today immediate interviews available.