Credit Controller Glasgow area | Full-time, Permanent Were working with a leading business-to-business credit management company thats looking to add an experienced Credit Controller to its growing team. This is a great opportunity for someone who enjoys building relationships, resolving issues, and taking ownership of client accounts. Youll work with a range of businesses across the UK, managing your own portfolio and helping clients recover overdue payments efficiently and professionally. Key Responsibilities: Managing a portfolio of client accounts and ensuring timely collection of outstanding payments. Liaising with clients and debtors over the phone and email to resolve queries and negotiate repayment plans. Recording all communication and updates accurately on the system. Producing client updates and status reports on ongoing cases. Supporting pre-litigation processes and escalating accounts when required. Building strong client relationships through regular contact and excellent customer service. Requirements: Minimum 5years experience in credit control, collections, or accounts receivable (B2B experience preferred). Previous experience of working to targets. Confident communicator with a professional phone manner. Strong negotiation and problem-solving skills. Ability to prioritise workload and manage multiple cases at once. Competent with Microsoft Office, particularly Excel and Outlook. A proactive and positive approach to resolving issues. Whats on offer: Competitive base salary (DOE) plus performance-related bonus. Supportive and friendly team environment. Training & development. Genuine opportunities for career development within a growing business. Company Pension. Free on site parking. Health & wellbeing program.