Job Title: Distribution Office Administrator Hours: Monday to Friday, Rotating Week 1: 08:00 till 16:00 / Week 2: 12:00 till 20:00 Location: Rochester Salary: £13.10 About the Role: We are looking for a confident and organized Administrator to join our busy kitchen distribution office. This is a fast-paced role that requires excellent communication and multitasking skills. You'll play a key part in keeping our delivery operations running smoothly-supporting drivers, porters, and customers throughout the day. Key Responsibilities: Driver Support & Debriefing: Welcome back drivers after their delivery runs and carry out debrief procedures Record delivery outcomes, issues, and paperwork accurately Customer Service: Answer incoming customer calls and provide updates on delivery times Resolve delivery queries or escalate issues where necessary Operations Coordination: Liaise with drivers and porters on the road to provide live updates or changes Track vehicle locations and delivery progress using internal systems Update internal systems with delivery statuses and notes General Admin Duties: Maintain accurate logs, delivery records, and communication notes Support the distribution team with day-to-day administrative tasks Key Requirements: Strong communication and customer service skills Confident using phones, email, and computer systems Able to multitask and remain calm under pressure Good attention to detail and record keeping Previous experience in a logistics, transport, or fast-paced admin environment is a bonus Benefits: Consistent weekday hours - no weekends Friendly and supportive team On-the-job training provided Opportunity to work in a growing business with a strong reputation in the industry The Best Connection is acting as an Employment Agency in relation to this vacancy.