Job Description
Senior Salesforce AdministratorGloucester12 Month ContractMonday – FridayPURPOSE OF ROLE:We are seeking a proactive and detail-oriented Senior Salesforce Administrator to join our growing team to support the implementation of Salesforce. This role is ideal for someone with hands-on experience in both Sales Cloud and Marketing Cloud, and ideally with exposure to or involvement in a Salesforce greenfield implementation. You’ll play a critical part in shaping and maintaining our Salesforce platform to support our commercial and marketing operations during design, build and launch.RESPONSIBILITIES:
* Manage the project and rollout of both Sales Cloud and Marketing Cloud within Fluid Water Group
* Administer and configure Salesforce Sales Cloud and Marketing Cloud environments
* Work closely with stakeholders across sales, marketing, and IT to gather requirements and deliver scalable solutions
* Build and maintain automation processes using flows, validation rules, and process builder
* Assist in the integration of third-party tools and applications with Salesforce
* Monitor data quality and implement best practices for data hygiene
* Participate in (or lead) projects involving new feature rollouts, system enhancements, or greenfield implementations
* Support the development of the Junior Salesforce Administrator
KNOWLEDGE AND SKILLS:
* Essential Skills & Experience:
o Proven experience as a Salesforce Administrator
o Strong knowledge of Sales Cloud and Marketing Cloud
o Experience with user management, automation tools, and reports/dashboards
o Understanding of CRM and marketing operations
o Excellent communication skills with a business-focused mindset
* Desirable Skills:
o Hands-on experience in a Salesforce greenfield implementation
o Salesforce Administrator (ADM 201) certification
o Salesforce Marketing Cloud Email Specialist certification or equivalent
o Experience with Marketing Cloud Journeys, Automation Studio, and Contact Builder
o Familiarity with tools like Pardot, Tableau, or Salesforce-integrated apps
o Experience of project management