Contract Director – Healthcare (Soft FM)Medirest | Central London Competitive Salary Bonus Market-Leading BenefitsLead at Scale. Influence Healthcare. Shape the Future of Soft FM.Medirest, part of Compass Group UK & Ireland, is seeking an exceptional Contract Director to lead the delivery of large, complex, multi-million-pound healthcare contracts across major NHS sites in Central London.This is a senior, high-profile leadership role with full accountability for commercial performance, operational excellence, stakeholder relationships, and long-term contract growth. You will be trusted to operate with autonomy, influence at board level, and drive best-in-class Soft Facilities Management services in a mission-critical healthcare environment.The RoleAs Contract Director, you will have full P&L responsibility for a diverse portfolio of Soft FM services including cleaning, catering, retail and support services, leading large on-site teams and partnering closely with NHS Trust leadership.This role is about more than delivery – it's about strategy, innovation, and commercial leadership in one of the most complex and rewarding sectors.Key ResponsibilitiesCommercial & Financial LeadershipFull ownership of multi-million-pound budgets, forecasting, and financial performanceDrive profitability, cost control, and sustainable growth opportunitiesLead contract negotiations, variations, and re-tendersContract & Compliance ManagementEnsure consistent delivery against SLAs, KPIs, and regulatory standardsMaintain full compliance across all Soft FM services within a healthcare environmentOperational ExcellenceSet and maintain exceptional service standards across all service linesChampion safety, quality, and continuous improvement in patient-focused environmentsSenior Stakeholder EngagementAct as the senior strategic partner to NHS Trust executivesBuild long-term, trusted relationships with clients, suppliers, and internal leadersLeadership & CultureLead, inspire, and develop large, multidisciplinary management teamsCreate a high-performance culture focused on accountability, engagement, and talent developmentRisk & GovernanceProactively identify and mitigate operational, financial, and compliance risksEnsure a safe, secure, and resilient service for patients, staff, and visitorsAbout YouYou are a commercially astute, confident leader with a proven track record managing large-scale Soft FM contracts, ideally within healthcare or similarly complex environments.You will bring:Significant senior-level experience in Healthcare Soft FM Contract ManagementStrong P&L ownership and commercial decision-making capabilityExperience leading large teams across multi-service operationsExcellent stakeholder management and negotiation skillsA customer-centric mindset with an understanding of NHS and healthcare challengesStrategic thinking combined with the ability to deliver operationallyWhat We OfferWe recognise senior talent with a highly competitive and attractive reward package, including:Competitive executive salary (commensurate with experience)Performance-related bonusCar allowance or executive travel benefitsContributory pension schemePrivate healthcare & Digital GP access for you and your familyStructured career progression within Compass Group UK&IAccess to MyLearning and Career Pathways development programmesExtensive retail, travel, leisure, and lifestyle discountsWellness support, mindfulness sessions, and wellbeing initiativesBenefits and offers you can share with family and friendsWhy Medirest?Medirest is the UK's leading healthcare catering and Soft FM provider, trusted by NHS Trusts nationwide. As part of Compass Group, we offer scale, stability, and career opportunity, while making a real difference to patient and staff experiences every day.Diversity is Our Strength. Inclusion is Our Culture.Ready to Lead at the Highest Level?If you are ready to take on a high-impact Contract Director role at the forefront of healthcare Soft FM in Central London, we would love to hear from you.Apply now and lead where it truly matters.