Customer Care Agent - Immediate Start
Location: London Gatwick Airport
Full UK driving licence required
The Best Connection - Aviation is currently seeking Customer Care Agent to support operations at London Gatwick Airport. This is a great opportunity for individuals who are passionate about customer service and enjoy working in a dynamic, fast-paced airport setting within the logistics distribution and supply chain industry.
You will play a key role in supporting passengers who require additional assistance, ensuring their journey through the airport is smooth, safe, and comfortable.
Pay & Working Hours
£13.45 Per Hour, £14.71 per hour (After 12 Weeks)
Weekly pay (every Friday)
Part-time shifts (6 hours)
4 on / 4 off shift patternShift Times:
04:00 - 10:00 | 22:00 - 04:00
12:00 - 18:00 | 18:00 - 00:00
Flexibility across all shifts is essential.
Overtime available.
Note: this is a temporary seasonal position.
Key Responsibilities
Provide a high standard of passenger care and assistance
Support passengers with reduced mobility throughout the airport
Safely operate wheelchairs and electric buggies
Assist passengers with baggage when required
Conduct daily equipment checks and report any faults
Maintain cleanliness and readiness of mobility equipment
Communicate with the airport control team using handheld devices
Complete accurate documentation and operational reports
Assist the wider airport operations team when requiredWhat We're Looking For
Friendly, reliable, and customer-focused individuals
Strong communication and interpersonal skills
Ability to work independently in a busy airport environment
Calm under pressure with good time-management skills
Previous airport, passenger service, or customer service experience is beneficial but not essential
Additional languages are an advantageApply Today - Customer Care Agent
Join a professional team supporting passengers at one of the UK's busiest international airports. If you enjoy helping people and want to be part of the aviation industry, apply now to start your journey with The Best Connection - Aviation.
Please note: Due to the nature of our business, we are regulated by the CAA (Civil Aviation Authority), therefore it is compulsory for all applicants to provide or be willing to obtain the following:
Apply for a Criminal Record Check (Paid for by us!)
Have a full 5-year checkable history (Obtained for you by us!)
Have an in date and valid Photo ID (Passport, Driving Licence, ID Card etc)
Provide a full 5-year address history
Attend an Aviation Security Course (Paid for by us!)
Please note: Due to the nature of our business, we are regulated by the CAA (Civil Aviation Authority), therefore it is compulsory for all applicants to provide or be willing to obtain the following:
Apply for a Criminal Record Check (Paid for by us!)
Have a full 5-year checkable history (Obtained for you by us!)
Have an in date and valid Photo ID (Passport, Driving Licence, ID Card etc)
Provide a full 5-year address history
Attend an Aviation Security Course (Paid for by us!)