Job Title: Service Advisor
Location: Toyota Croydon
Salary: £28,000 basic + OTE up to £40,000 per annum (uncapped upsell commission)
Hours: Monday to Friday: 08:00 18:00, 1 in 3 Saturdays: 08:00 13:00
Job Type: Full-time, Permanent
Guaranteed bonus while on holiday and training
Drive Customer Excellence Join the Toyota Croydon Aftersales Team as a Service Advisor!
Are you a people-oriented professional with experience in vehicle servicing or customer support? Were growing our team at Toyota Croydon and looking for an enthusiastic Service Advisor to deliver exceptional customer experiences while maximising upsell opportunities. With full manufacturer training and a supportive team, this is a great opportunity to develop your career with a leading automotive brand.
What Youll Do:
1. Engage with customers in person and over the phone to discuss their service and MOT needs
2. Book appointments from the lead qualification team
3. Recommend suitable maintenance and repair solutions based on customer needs and budget
4. Clearly explain work required, associated costs, and timeframes
5. Maintain regular contact with customers and keep them informed on progress
6. Provide a professio...