Job overview
An exciting opportunity has arisen for a Neurology Administration and Typing support to join our excellent Pan Dorset Neurology service at University Hospitals Dorset NHS Foundation Trust. This role will be based at the Poole Hospital site. We are seeking to appoint an enthusiastic and motivated individual with excellent organisational, communication and interpersonal skills. You will enjoy working as part of a busy team and be able to communicate effectively with various staff groups. The post holder will support the Consultant PA’s and other members of the Neurology team with a suite of administrative tasks. The ideal candidate will be looking for an opportunity to develop their knowledge of the Quality and Risk landscape within a healthcare setting. We would welcome applicants who have experience of working within healthcare or those with transferrable skills from outside the NHS. 37.5 hours per week Rota: Monday-Friday Location: Poole Interview date: TBC Main duties of the job To provide administrative support to the Consultant secretaries. Duties to include: including, answering telephone calls, taking comprehensive messages, filling, scanning and any other administrative duties required. Working for our organisation Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues. UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme. This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview. Detailed job description and main responsibilities Computer literate with word processing experience and Audio Typing skills Scanning/Shredding/photocopying. Uploading of documentation to internal hospital systems. Ensuring flow of communication within the department. Post Holder will be required to liaise with all levels of staff. Ensure that the telephone is always attended during normal working hours, if only with a message facility in the absence of the post holder and relay message appropriately. Responsible for the safe transportation of patient notes in and out of the department. To provide a multi-skilled administrative service to the Medical Secretaries to enable the service to run efficiently. Person specification Qualifications Essential criteria English and Maths to GCSE or Equivalent Ability to Audio-type Desirable criteria Academic Qualification in Admin ECDL Experience Essential criteria Experience of working with members of the public Administration e.g. data inputting, MS Office pacakages Desirable criteria Experience in Hospital IT systems Experience of working in a Health Care Organisation Technical Skills & Competencies Essential criteria Evidence of ability to communicate verbally and in writing Audio typing MS Office packages Knowledge Essential criteria Ability to work in a busy environment Ability to prioritise work/demonstrate initiative Desirable criteria Medical Terminology Qualification Personal Attributes Essential criteria Energy and enthusiasm Desirable criteria Awareness and understanding of the UHD Values Language Requirement Essential criteria Be able to speak English as necessary to undertake the role