As a prospective employee you should have a keen eye for detail, good communication, organisational and importantly data analytical skills. The ability to ensure that the underwriters have accurate and up to date information to assist them in performing their duties are key to this role as is the ability to work in a team environment.
Underwriting Support:
1. Enter enquiries, quotes, declarations, new and renewal business and endorsements into policy administration system in accordance with underwriting guidelines and within agreed timelines and accuracy levels (including creating of risk references)
2. Timely scanning of risk documentation to folders and document management systems
3. Assist the underwriters to produce a pricing model
4. Liaise with exposure management
5. Liaise with delegated authority team
6. Track the status of all risks through every stage in the risk cycle
7. Track and monitor policy subjectivities
8. Production and issuance of policy documentation
9. Management of team email inboxes
10. Monitor upcoming renewals and new risks in the business pipeline
11. Research submissions using appropriate sources
12. Provide pre-underwriting and rating support to Underwriters, ensuring calculations of premiums and local taxes are accurate for reporting requirements
13. Adherence with Lloyd’s Minimum Standards including Pre-Bind Quality Assurance
14. Ensure accurate and timely capture of estimated income, declarations and bordereaux on binders
15. Collate and send binding authority documentation to Delegated Underwriting Authority team for due diligence
16. Send risk and location information to the Exposure Management team for modelling
17. Endorsement processing
Broker/Client Interaction:
18. Provide a professional service to brokers, clients and third parties
19. Maintain and develop key relationships, responding to queries in a timely fashion.
20. Prepare briefs, attend and take minutes for client and broker meetings as required.
21. Liaise with brokers to ensure all slips and additional information received is accurate and complete and on time.
Reporting & Operational Requirements:
22. Provide accurate management information to the Underwriting team and senior management
23. Produce ad hoc reports, presentations and other team literature for key relations as and when requested.
24. Monitor credit control and aged debt ensuring the timely collection of premiums
25. Ensure all data verification checks are completed in a timely manner and errors escalated and resolved accordingly
26. Provide reporting for weekly meetings
27. Ensure all month end activities are completed within required timeframes to facilitate Syndicate and Lloyd’s reporting and exception reports, including: LPSOs allocated to policies and audit trail maintainedrisks moved to status of Written pricing information accurate and complete in policy administration system differences in premium resolved in the policy administration systemchecks, referrals and peer reviews complete and evidenced in the document management system
General Requirements:
28. Identify and report problems within the underwriting administration system and assist with solution design
29. Assist with User Acceptance Testing of the underwriting administration system as and when required
30. Interact with all SMAL teams i.e. exposure management, underwriting management, claims, finance, operations and compliance on matters affecting or related to accounts within the team’s portfolio
31. Help maintain SMAL minimum standards by assisting other underwriting assistants in achieving their service/quality levels and targets as required
32. Participate in cross-team projects
33. Undertake any other reasonable duties as may be requested by SMAL staff
34. Comply with SMAL policies, procedures and regulations relevant to your role
35. Manage training needs through attendance of relevant training and exams as advised by your line manager and also market presentations where relevant to your role
36. Carry out additional responsibilities as defined through your objectives
37. Uphold the principal of Treating Customers Fairly
Contributes to the Company’s result by:
38. Guaranteeing that the underwriters have accurate and up to date information to assist them in performing their duties.
Experience
Essential
39. Administration experience
40. Highly proficient in the use of Excel
41. Proficient in the use of Powerpoint
42. Previous experience working in an office environment
Desirable
43. Previous Insurance experience
44. Familiar with using UW systems, rating tools, reporting etc., but Xuber would be an advantage
Competencies
45. Outcome focused, self motivated, flexible, enthusiastic
46. Professional approach to working with key relations at all levels of authority
47. Organised
48. Demonstrate ability to manage time, meet deadlines and prioritise effectively
49. Proactive with drive to succeed
50. Uses initiative and common sense
51. Approachable
52. Strong communication skills verbally, in writing and via email and telephone
53. Team player as well as capable of working on own initiative
Required Education
Essential
54. Educated to A Level or equivalent
Desirable
Commenced CII studies.