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Creative operations manager (12 month contract)

London
Mars Wrigley Confectionery UK (SLO, WAL, ISB & PAD)
Operations manager
Posted: 10h ago
Offer description

Join Our Team as a Content Operations Leader!

Are you ready to take charge of our Content Operations processes and be the go-to person for cluster teams, regional marketing teams, and Brand Leads across Europe and Central Eurasia? If you thrive in a dynamic environment and are passionate about content strategy, we want to hear from you!


What We’re Looking For:

* Proven Experience: You have a track record of developing and implementing successful technical content, platform, and media strategies, along with building effective content teams.
* Analytical Skills: You can analyze data and trends, transforming them into actionable insights that inform recommendations and strategies.
* Community Builder: You have experience in creating communities from the ground up within an organization.
* Goal-Oriented: You excel at setting and achieving goals while managing multiple projects and priorities.
* Detail-Oriented: You have a keen eye for detail, ensuring content meets quality standards and aligns with brand and business guidelines.
* Relationship Builder: You can foster strong relationships across internal departments and external partners, managing a complex network of stakeholders.


Your Key Responsibilities:

* Support the day-to-day operations of the Europe & Central Eurasia (ECE) BCC team, overseeing key operational priorities as defined by the Content Ops & Production Director.
* Drive our content transformation ambitions by exploring innovative production and transcreation approaches, including smart production and content automation.
* Assist in defining optimal ways of working across capability pillars and campaigns to enhance our brand impact.
* Ensure agencies and partners meet their commitments, establishing ongoing review processes to track progress.
* Oversee budget management for the BCC team, collaborating with the Finance team for regular reporting and budget adherence.
* Support the deployment and measurement of globally or regionally defined Brand Content processes and operational workflows.
* Manage and measure team outputs, defining KPIs and benchmarks to assess impact and drive continuous improvement.


What Can You Expect from Mars?

* Work alongside diverse and talented associates, all guided by our Five Principles.
* Join a purpose-driven company committed to building a better tomorrow.
* Access best-in-class learning and development support from day one, including our in-house Mars University.
* Enjoy a competitive salary and benefits package, including a company bonus.

Mars is an equal opportunity employer. We welcome all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you require assistance or accommodation during the application process due to a disability, please let us know. We are happy to provide support, and no applicant will be penalized for such requests.

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