The role involves providing comprehensive clerical support to the Start Well Health Visiting teams, including handling spreadsheets, word processing, emails, and retrieving information. Additionally, responsibilities extend to arranging group activities in community settings to facilitate the Healthy Child Programme, supporting the delivery of child health clinics and supporting service delivery across Stockport.
Provide a full range of clerical duties for the Start Well Health Visiting teams and as directed by the Start Well Health Visiting team and Information and Clinical Support Co-ordinator; this will include tasks such as spreadsheets, word processing, e-mails and retrieval of information using a variety of systems preparing and processing outputs from clinical sessions.
Provide the Start Well Health Visiting teams with organisational systems and processes to support the organisation of the neighbourhood area caseload.
Organise group activities, in clinics and other community venues as delegated to enable the teams to deliver the Healthy Child Programme.
We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.
We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.
Between 27-33 days of annual leave plus bank holidays
NHS pension scheme membership
Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
NHS Staff discounts
Cycle to work scheme
Salary finance - for loans, savings, budget planning and tips on managing debt
Stockport Credit Union- for local financial advice
Provide a full range of clerical duties for the neighbourhood teams and as directed by the Start well Health visiting Team and the Information and Clinical Support Co-ordinator; Updating quality and information on team white boards.
This will include answering the phone in the office to support team working.
Set up activities in clinics and where required meet and greet families.
Assist teams under the supervision of a Health visitor or Staff Nurse with clerical duties to support developmental assessments.
Assist with co-ordination of rotas/whereabouts for the team recording sickness absence and annual leave.
Adhere to infection control policy for clinical areas and clinical equipment ensuring they are all kept clean in line with guidance at all venues
Ensure that up to date community and service information is available for parents, children and young people, thereby improving access to services including digital health promotion resources.
Ensure that the welfare and safety of the child is always paramount by adhering to the Child Safeguarding policies and guidelines.
Advise the HV / team leader or Vulnerable Childrens Team of any child safeguarding concerns in line with the policy.
Advise the HV or team leader/family hub neighbourhood lead and follow the vulnerable adult policy where there are vulnerable adult concerns.
Allocation of Incoming children & families into the service will be completed daily by the HVA
HVAs complete Child Health Clinics - this includes weighing and measuring off babies and children in adherence to WHO guidance and Standard Operating Procedures within the trust.
Deal with all enquiries on behalf of the clinical team, record conversations on the patient record which will come from a variety of sources and use initiative to deal with these enquiries as appropriate.
To maintain confidentiality in line with trust policy.
Responsibility for Patient Care
Organise and facilitate the appointed healthy child health clinics, completing appropriate documentation as directed following clinical guidelines. This includes weighing and measurement of babies and children and recording the results as directed by the team.
Planning and organising
Organise group activities in clinics and other community venues as delegated by the Start Well Health Visiting Team to support the team to deliver the service.
Provide the Start Well Health Visiting teams with organisational systems and processes to support organisation of caseloads / advice line including allocation of work as directed by Manager of the Day HV or Start Well Team Leader.
Organise home visits and clinic appointments for all team where required.
Organise and prioritise clerical duties to enable safe information flow in the team so that the caseload holders can prioritise clinical work.
Set up health promotion displays and quality boards in the clinics/health centres in line with current evidence-based guidance as directed by the leadership team.
Provide clinical admin support to advice line team and additional start well teams across the borough as part of the health visiting assistant duty rota.
Responsibilities for Physical and / or Financial Resources
Ordering of health promotion materials to use for clinic displays in line with health promotion calendar
Responsibility for Policy and Service Development and Implementation
Work within all Trust policies, service clinical guidelines and standing operating procedures.
Complete Datix online as appropriate, and when requested by health visitor / team leader / family hub neighbourhood lead.
Will be required to cover other assistants work as necessary for maintenance of service delivery across start well teams and advice line team.
Responsibilities for Teaching and Training
Ensure that all training and development is attended within timeframe set out in service and organisational training schedules.
Responsibilities for data and information resources
Adding to electronic patient records to enable accurate and timely record keeping, reporting and collection of data required.
Communicate with IT helpdesk on behalf of the start well health visiting team to report software and hardware faults and issues.
Contribute to and carry out audits/surveys as delegated by the team/service leaders.
Participate in service development projects and initiatives.
Moving some furniture and equipment is required.
Travel around the borough is necessary.
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.
If successful this vacancy will require an enhanced DBS check at a cost of £54.In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £16
Provide a full range of clerical duties for the neighbourhood teams and as directed by the Start well Health visiting Team and the Information and Clinical Support Co-ordinator; Updating quality and information on team white boards.
This will include answering the phone in the office to support team working.
Set up activities in clinics and where required meet and greet families.
Assist teams under the supervision of a Health visitor or Staff Nurse with clerical duties to support developmental assessments.
Assist with co-ordination of rotas/whereabouts for the team recording sickness absence and annual leave.
Adhere to infection control policy for clinical areas and clinical equipment ensuring they are all kept clean in line with guidance at all venues
Ensure that up to date community and service information is available for parents, children and young people, thereby improving access to services including digital health promotion resources.
Ensure that the welfare and safety of the child is always paramount by adhering to the Child Safeguarding policies and guidelines.
Advise the HV / team leader or Vulnerable Childrens Team of any child safeguarding concerns in line with the policy.
Advise the HV or team leader/family hub neighbourhood lead and follow the vulnerable adult policy where there are vulnerable adult concerns.
Allocation of Incoming children & families into the service will be completed daily by the HVA
HVAs complete Child Health Clinics - this includes weighing and measuring off babies and children in adherence to WHO guidance and Standard Operating Procedures within the trust.
Deal with all enquiries on behalf of the clinical team, record conversations on the patient record which will come from a variety of sources and use initiative to deal with these enquiries as appropriate.
To maintain confidentiality in line with trust policy.
Responsibility for Patient Care
Organise and facilitate the appointed healthy child health clinics, completing appropriate documentation as directed following clinical guidelines. This includes weighing and measurement of babies and children and recording the results as directed by the team.
Planning and organising
Organise group activities in clinics and other community venues as delegated by the Start Well Health Visiting Team to support the team to deliver the service.
Provide the Start Well Health Visiting teams with organisational systems and processes to support organisation of caseloads / advice line including allocation of work as directed by Manager of the Day HV or Start Well Team Leader.
Organise home visits and clinic appointments for all team where required.
Organise and prioritise clerical duties to enable safe information flow in the team so that the caseload holders can prioritise clinical work.
Set up health promotion displays and quality boards in the clinics/health centres in line with current evidence-based guidance as directed by the leadership team.
Provide clinical admin support to advice line team and additional start well teams across the borough as part of the health visiting assistant duty rota.
Responsibilities for Physical and / or Financial Resources
Ordering of health promotion materials to use for clinic displays in line with health promotion calendar
Responsibility for Policy and Service Development and Implementation
Work within all Trust policies, service clinical guidelines and standing operating procedures.
Complete Datix online as appropriate, and when requested by health visitor / team leader / family hub neighbourhood lead.
Will be required to cover other assistants work as necessary for maintenance of service delivery across start well teams and advice line team.
Responsibilities for Teaching and Training
Ensure that all training and development is attended within timeframe set out in service and organisational training schedules.
Responsibilities for data and information resources
Adding to electronic patient records to enable accurate and timely record keeping, reporting and collection of data required.
Communicate with IT helpdesk on behalf of the start well health visiting team to report software and hardware faults and issues.
Contribute to and carry out audits/surveys as delegated by the team/service leaders.
Participate in service development projects and initiatives.
Moving some furniture and equipment is required.
Travel around the borough is necessary.
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.
If successful this vacancy will require an enhanced DBS check at a cost of £54.In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £16
oEducated to NVQ level 3 or equivalent experience in office/clinical administration environment
oRelevant further study or short course study appropriate to post. e.g. office management
Working knowledge of Microsoft Word, Excel
Clerical work in a clinical team/service
Working with members of the public including children
IT skills - proficient user of both Microsoft Word and Excel,
Ability to work without supervision
Access to transport to travel between clinics and other service delivery locations
oEducated to NVQ level 3 or equivalent experience in office/clinical administration environment
oRelevant further study or short course study appropriate to post. e.g. office management
Working knowledge of Microsoft Word, Excel
Clerical work in a clinical team/service
Working with members of the public including children
IT skills - proficient user of both Microsoft Word and Excel,
Ability to work without supervision
Access to transport to travel between clinics and other service delivery locations
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement..
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement..
Stockport NHS Foundation Trust
Employer's website