Overview
Every day people with chest, heart and stroke conditions are leaving hospital scared and alone. You can be part of our mission to make sure that there is no life half lived in Scotland.
By joining Chest Heart and Stroke Scotland (CHSS) as an Area Manager you can be the difference between people just surviving and really living. You will be part of Scotland’s leading health charity providing support to people with chest, heart and stroke conditions and Long Covid to live life to the full again.
Our Community Healthcare Support Service provides access to a range of supported self‑management and community recovery services to support people across Scotland to manage their health as well as possible and adjust to life after a diagnosis of a chest or heart condition or after a stroke.
Responsibilities
* Inspire and coach Shop Managers, helping them grow and succeed
* Drive income and shape great customer experiences across your area
* Support volunteer recruitment and create a positive, inclusive culture
* Champion high standards, compliance, and safe working practices
* Get involved in new shop openings and the development of our estate
* Build relationships in local communities to raise awareness and support
* Encourage innovation and help bring new ideas to life
* Be a visible, hands‑on leader through regular shop visits and weekend working on a rota
Qualifications
* Experience leading across multiple retail sites
* Enjoys developing people and helping others shine
* Confidence using data, KPIs, and commercial insight to drive decisions
* Communicates clearly, openly, and with compassion
* Can balance the practical demands of operations with a warm, people‑first approach
* Understands the unique strengths and challenges of charity retail
* Values diversity, inclusion, and creating welcoming environments for all
Benefits
CHSS employees enjoy a variety of organisational benefits:
* Company pension scheme
* Generous holiday allowance
* Company sick pay
* Employee welfare support and life assurance
Flexible Working
CHSS also supports flexible recruitment through Working Families and we are “Happy to Talk Flexible Working”.
Interview Details
Interviews will be on 23rd April in our Livingston Warehouse. A CV and cover letter and a 10‑minute presentation will be required.
Commitment to Safeguarding and Equality
In line with our commitment to safeguarding, this role is subject to a Basic Disclosure check. CHSS is committed to equality of opportunity and to providing a service which is free from unfair and unlawful discrimination. We therefore aim to ensure that no applicant, volunteer or member of staff is unfairly treated on the grounds of offending background.
How to Apply
Please visit our website and select the job publishing to apply.
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