Overview
Senior Compliance Analyst role at IAG Loyalty. We’re the people behind the global loyalty currency, Avios, and home to three ambitious, growing businesses: IAG Loyalty, British Airways Holidays and The Wine Flyer. Collectively we create brilliant experiences for our global customers.
The Opportunity
The Regulatory Compliance team, within the Legal Operations and Compliance function, is responsible for ensuring IAG Loyalty’s businesses comply with applicable external and internal regulations and maintain ongoing compliance. Reporting to the Regulatory Compliance Lead, you will help integrate compliance procedures across the organisation, including IAG Loyalty and British Airways Holidays. You will support the growth of the business by delivering the regulatory compliance program, working closely with the Head of Commercial and interacting with a wide range of stakeholders across the business.
The role requires strong compliance knowledge, analytical and problem‑solving abilities, and clear communication skills to act as a point of contact on regulatory compliance matters.
What You Will Be Doing
We are looking for a Compliance Analyst to support the Compliance team in helping IAG Loyalty and British Airways Holidays meet internal policies and external regulatory requirements. This is a great opportunity to gain hands-on experience across a range of compliance areas in a fast-paced, regulated environment.
* Programme Support: Maintain compliance documents such as policies, procedures, and internal guidelines, working with the Regulatory Compliance Lead and team.
* Training & Awareness: Coordinate and deliver compliance training sessions and awareness campaigns to support a strong compliance culture.
* Process Reviews: Review business processes and controls to ensure alignment with relevant regulatory standards.
* Team Support: Gather information and prepare documents to support advice on compliance matters across new projects, ongoing operations, and business developments.
* Regulatory Research: Research key regulations (e.g., FCA, ATOL, CAP/ASA, consumer laws) and assist with assessments and summaries.
* Third-Party Support: Assist with documentation and due diligence when working with external partners, including contract reviews with Legal and Security teams.
* Monitoring & Reporting: Track compliance risks and actions, log issues or breaches, and help prepare compliance reports.
What We Are Looking For
* 2–4 years of regulatory and compliance experience, ideally in financial services, loyalty, or travel (other industries considered).
* Strong stakeholder management and the ability to influence without direct control.
* Ability to build strong internal and external relationships and manage stakeholders effectively.
* Capacity to balance priorities and coordinate work to meet deadlines.
* Ownership and accountability, with a track record of driving initiatives forward.
In Return You’ll Get Perks
* Access to non-contractual annual bookable travel concessions for you and up to 3 nominees
* Unlimited standby and premium standby fares for you and your nominees on the British Airways network and partner airlines
* 20 days working from abroad in Europe per annum
* Annual bonus (dependent on company and individual performance)
* Company pension of 9% (6% employer, 3% employee)
* 25 days annual leave, plus 2 days charity leave and a day off on your birthday
* New joiner, birthday and recognition Avios
Equity, Diversity and Inclusion at IAG Loyalty
Our vision, to create the world’s most rewarding experiences, applies to customers and colleagues alike. We aim to foster a culture where everyone feels welcomed and valued by embracing diverse identities, personal histories, and perspectives. This commitment makes IAG Loyalty a rewarding place to work and enhances our ability to solve problems and better serve customers and communities. Please let us know if we can make any reasonable adjustments to support your interview process.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Legal
Industries
* Technology, Information and Internet
#J-18808-Ljbffr