Are you ready to work for the UK regional Health Club of the Year? We are an exclusive member's only destination, based in Mobberley, Cheshire with state-of-the-art fitness equipment and wellbeing facilities. We are a CPASE that has carefully handpicked health & fitness facilities to provide members with a luxurious, holistic and community based lifestyle. We are a destination that dares to be different. It's where you'll master the art of anticipating and meeting the needs of our members current and new.
This is an excellent opportunity which includes managing the sales and marketing side of the business along with member retention.
· You will be responsible for ensuring our members have the best possible experience at all times, dealing with any enquires, queries and requests they may have and being the first point of contact.
· You will be responsible for prospecting (identifying potential customers), touring (showing prospective members around the club and facilities), closing (using closing sales techniques) and obtaining referrals/leads for future sales.
· You will be working closely with our Duty Managers and will be required to oversee the running of the club in their absence.
Join the passionate, enthusiastic and talented people who are key to the continuing success of the CPASE brand. Skill sets required to be successful in this role include:
· Outstanding Interpersonal, communication and customer service skills at all levels
· Highly motivated and passionately creative with social media skills
· Excellent leadership and management experience
· Methodical organisation and administration skills
· Attention to detail is paramount
· Able to work independently with confidence and initiative
· Able to multi-task and switch quickly between tasks often wearing different 'hats'
· Is a team player and happy to 'jump in' and be flexible whenever required
· Offers help and support to others in the team
· Experience with CRM systems and social media platforms would be an advantage
-Produce high quality written communications, ensuring excellent grammar, tone and attention to detail
* Lead & deliver engaging events and member experiences that strengthen our community
Our Expectations
· Maintain the highest standards of professionalism and integrity in the way that you conduct yourself within the club
· Passion for the upkeep of our brand and reputation
· Maintain confidentiality at all times
Salary: £30,000.00-£35,000.00
The role is 42.5 hours per week based on 8.5 hours per day over a 7-day period
Job Type: Full-time
Schedule:
* Monday to Friday
* Weekend availability
Job Type: Full-time
Pay: £30,000.00-£35,000.00 per year
Benefits:
* Discounted or free food
* Free fitness classes
* Gym membership
* On-site parking
Ability to commute/relocate:
* Knutsford WA16 7AW: reliably commute or plan to relocate before starting work (required)
Experience:
* Customer service: 2 years (required)
Licence/Certification:
* Driving Licence (required)
Work Location: In person