Event Operations Manager – Event Traffic and Parking
We are currently looking for an Event Operations Manager to manage the traffic operations – external traffic, green field parking and event services – for a number of major venues and events across the South Central of England (e.g. Hampshire and Surrey).
The ideal candidate will thrive in working in an outside environment, in a fast‑paced exciting and dynamic sector; and will take pride in delivering an excellent service. Weekend working is likely to be a regular requirement, particularly over the Spring and Summer period.
This is a permanent role.
A full job description is available on request
What you will be doing as an Events Operations Manager
* Be responsible for the planning, delivery and review of all allocated events throughout the calendar year
* Develop and nurture strong, effective and professional relationships with the client and other key operational contacts
* Ensure that the Venue Operations Manuals, where applicable, are up to date and accurately reflect the duties and responsibilities of CSP
* Provide line management to all reports with a focus on proactive mentoring, coaching, development, and team succession planning. Ensure that CSP’s objectives are effectively communicated
* Support the recruitment & resourcing team with the recruitment of CSP’s (zero hours) frontline team to ensure that the appropriate number of geographically-based staff are sourced, retained and booked to support allocated contracts and events
What we need from you as an Events Operations Manager
* You will have previous relevant experience in an operational management position, preferably within a traffic management, events support service or related industry
* Knowledge and experience of the events or comparable industries and strong commercial awareness
* Experience of leading, managing and developing people
* Able to communicate clearly across field‑based teams, departments and stakeholders
* A focus on excellent customer service
* Experience in providing multi‑service delivery and a strong commercial awareness are desirable
What CSP can offer you as an Events Operations Manager
* A 37.5 hour working week – working 5 days out of 7, as required operationally
* Up to 25 days’ holiday (after qualifying service) plus Bank/Public Holidays
* Pension scheme with excellent employer contribution
* Private Medical Insurance (after a qualifying period)
* Life insurance at 4x salary
* Access to salary sacrifice schemes
* A range of valuable medical and practical support services through an external Employee Assistance provider
About CSP
CSP stands for The Combined Services Provider. It also stands for Caring, Safe, Professional, representing our Values. We specialise in providing services to venues and static sites including Car Parking, Internal and External Traffic Management, HVM (Hostile Vehicle Mitigation) solutions, Security, Stewarding, Cash & Audit and Consultancy services. Whilst our range of services has grown, Car Parking/Traffic Management, HVM, and Security/Stewarding represent our core areas of expertise.
CSP strives to be an equal opportunities employer.
Location: Head Office at Watford; field work in the South of England (e.g. Hampshire and Surrey).
*This vacancy may close earlier, depending on the number of applications received
Event Operations Manager - Traffic & Parking
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