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Senior product owner

London
Permanent
Zebra People
Posted: 19 December
Offer description

We're working with this Top 3 Global FMCG business as they accelerate their digital commerce transformation and need an exceptional Product Owner to drive their e-commerce analytics capabilities across multiple markets.


The client

Our client is a Top 3 global FMCG business with a portfolio of iconic brands that are part of everyday life for billions of consumers worldwide.

This role sits within their Beauty & Wellbeing division – one of their fastest-growing and most dynamic business units. Right now, they’re at an inflection point: launching a new digital commerce strategy that will fundamentally reshape how they show up online, how they use data to drive decisions, and how they win in D2C, social commerce, and e-retail.

This is your chance to be part of something being built from the ground up:

* New digital strategy backed by significant investment and C-suite commitment
* Greenfield opportunity to architect analytics capabilities that will scale globally
* Category leadership in prestige and mass beauty with brands consumers genuinely love
* Entrepreneurial spirit within a global business – the agility of a scale-up with the resources of a major corporation
* Purpose-driven approach that connects commerce with sustainability and social impact

This isn’t about maintaining what exists – it’s about defining what comes next. If you want to be the architect of digital commerce transformation at a business with the brands, the ambition, and the budget to do it properly, this is it.


The role

What You’ll Be Doing

Strategic Leadership:

* Define the vision and long-term strategy for digital commerce analytics capabilities as part of the new digital strategy rollout
* Conduct market research, competitive analysis, and customer journey mapping to identify opportunities across D2C, social commerce, and e-retail
* Lead the design and architecture of scalable solutions that can be deployed across Content, Media, Performance, Digital Shelf and beyond
* Track and report on KPIs that demonstrate real business impact – conversion, revenue growth, and customer satisfaction

Product Development & Execution:

* Own and prioritize the product backlog, translating strategy into detailed user stories and technical requirements
* Partner closely with Agile/Scrum development teams through all ceremonies – sprint planning, stand-ups, reviews, and retrospectives
* Collaborate with UX/UI designers to create intuitive, data-driven experiences
* Work across marketing, sales, operations, and customer service to ensure alignment and gather requirements

Stakeholder Management & Influence:

* Build trusted relationships with C-suite executives and senior leadership, acting as the go-to advisor on digital commerce
* Lead cross-functional steering committees to secure buy-in for major product initiatives
* Communicate complex technical concepts and product strategy to diverse audiences with clarity and impact
* Set up regional squads and communities to deliver actionable insights that drive business decisions


The candidate

Essential:

* 15+ years in Digital, Technology, or Analytics product roles – you’ve been around the block and know what good looks like
* 10+ years in e-commerce environments – whether that’s with pureplay platforms (Amazon, eBay), major retailers, consumer goods brands, tech platforms, or consulting
* Hands-on experience with major e-commerce platforms (Shopify Plus, Magento/Adobe Commerce, BigCommerce, or custom solutions)
* Proven track record of launching and scaling large digital products from concept through to global deployment
* Exceptional business acumen – you naturally connect customer needs with commercial outcomes
* Executive presence and influence – you’ve presented to and persuaded C-level stakeholders, and you know how to bring people along on the journey

The Ideal Profile:

We’re looking for someone who brings the best of both worlds – the strategic rigour and transformation expertise of top-tier consultancy combined with the operational execution and brand-building experience of working client-side.

Ideally, you’ll have:

* Brand-side experience (FMCG, CPG, beauty, retail, or consumer brands) where you’ve lived the reality of executing digital commerce at scale, understood P&L accountability, and navigated the complexities of large matrix organizations
* Consultancy experience (Big 4, strategy/digital consultancies, or specialist e-commerce agencies) where you’ve learned how to architect solutions, drive transformation programmes, and influence senior stakeholders across multiple clients

This blend means you can think like a consultant (strategic, structured, outcome-focused) but operate like a brand leader (pragmatic, commercial, delivery-focused). You know how to design the strategy and make it happen.

You’ll Stand Out If You Have:

* Experience deploying digital capabilities across multiple international markets
* Deep expertise in e-commerce analytics, digital shelf optimization, or performance marketing
* Background in beauty, personal care, or wellness categories
* Track record of building and leading high-performing product teams
* Experience leading digital transformation or strategy shifts in large, complex organizations

Why This Role?

✅ Ground Floor Opportunity – Shape a new digital strategy from the beginning, not inherit someone else’s legacy
✅ Global Impact – Your work will be deployed across dozens of markets and touch millions of customers
✅ Strategic Influence – Direct access to senior leadership who are genuinely committed to this transformation
✅ Category Leader – Join a Top 3 FMCG business with household brands and significant investment in digital
✅ Winning Division – Beauty & Wellbeing is outperforming, growing fast, and leading the company’s digital agenda
✅ Innovation at Scale – Build cutting-edge analytics capabilities with the resources and ambition to do it properly
✅ Career Progression – This is a senior, highly visible role with clear pathways into broader digital leadership

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