About the Company
Ann's Home Care is a family-run home care agency with 25 years of experience in delivering and managing home care services. Our Care Assistants are at the heart of what we do, providing frontline care to those in need within the community, supporting elderly and vulnerable individuals to live as independently as possible.
Job Title
Full-time Team Leader (as and when required)
Job Description
We are recruiting a Team Leader to join our busy Home Care Team in Belfast. The successful candidate will work as part of a team responsible for maintaining high-quality care by monitoring service standards. Flexibility to work unsociable hours is required.
Key Requirements
1. Minimum of 3 years experience in healthcare
2. Educated to NVQ Level 2 or equivalent
3. Access to a car and a full driving license
4. Excellent organisational and time management skills
5. Strong communication and interpersonal skills
6. Ability to work independently and meet tight deadlines
7. Empathy and understanding towards clients and their families
8. Leadership, support, and supervisory skills
Key Tasks and Duties
1. Maintain high standards of care, professionalism, and presentation by example
2. Supervise and participate in the delivery of care to meet clients' physical, social, intellectual, and emotional needs, ensuring dignity, choice, independence, and respect
3. Promote best practices through spot checks and staff supervisions
4. Monitor the quality of care provided to clients
5. Prepare, implement, review, and update client care plans
6. Maintain confidentiality at all times
7. Uphold professional standards among carers and promote company values
8. Maintain accurate and confidential records in accordance with company policy
9. Conduct risk assessments in clients' homes as needed
10. Assist in the implementation of new care packages, ensuring timely placement and staff introduction
11. Support the induction and training of new care workers
12. Provide reports on complaints, accidents, and incidents
13. Assist in rota management and support scheduling
14. Participate in the company's Quality Control programmes
15. Undertake shift cover activities as required
If interested, please call Kelly or apply now. We will contact candidates who meet our requirements.
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