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Branch Manager – Plymouth, PL6 8LH (No Weekends!)
We’re BSS, part of the Travis Perkins Group, and we’re all about providing the heating and plumbing essentials that keep homes, offices, and buildings running smoothly. With 55 branches across the UK and a strong partnership with TF Solutions, we’re more than just a supplier – we’re problem solvers, supporting new technologies and helping our customers reduce their carbon footprint.
What You'll Be Doing
As Branch Manager, you’ll be at the heart of our Plymouth branch, leading a talented team of sales, drivers, and warehouse experts. You’ll oversee everything from admin and stock to the smooth delivery of products across our 3 vehicles. Your mission? Drive sales, hit profit targets, and uphold our high standards of customer service, all while supporting and developing your team.
Benefits
* Attractive annual salary
* Performance‑based bonus that rewards your hard work
* Save‑as‑you‑earn & Buy‑as‑you‑earn schemes for smart financial growth
* Generous contributory pension scheme to secure your future
* Exclusive colleague discounts across a variety of Group businesses, including 20% off at Toolstation
* Wellbeing support to keep you feeling your best
* MyPerks discounts at top retailers, restaurants, and more!
Working Hours
Monday to Thursday 7am – 5pm and Friday 7am – 4:30pm, NO WEEKENDS!
Responsibilities
* Develop strong, lasting relationships with customers and suppliers to drive profitable business growth.
* Build regular, focused communication with your team to exceed customer expectations and add value.
* Manage the full operation of the branch, ensuring safety standards are met, storage is efficient, and customers have a positive experience.
* Take control of sales, margin, and overheads to exceed targets and deliver best‑in‑class financial performance.
* Lead a “Stay Safe” culture, promoting a healthy and positive workplace for all.
* Empower and motivate your team to work collaboratively and provide outstanding service to customers.
Qualifications
* Commercially aware with a solid understanding of business and financial performance.
* Excellent communicator who can engage with a wide range of people effectively.
* Capable of working independently with minimal supervision while keeping the team engaged.
* Passionate about delivering exceptional customer service.
* Proven leader who can inspire, motivate, and develop a high‑performing team.
* Skilled in building relationships with a diverse range of individuals.
* Experienced in a similar role or as an Assistant Branch Manager.
* Organised, with the ability to plan, prioritise, and manage both your and your team’s workload.
* Proficient in IT and comfortable using it for day‑to‑day tasks.
* A skilled negotiator, able to secure the best outcomes for the business and customers.
* Comfortable interpreting basic financial and statistical data for decision‑making.
How to Apply
Ready to take the next step in your career? Apply now and join a company that truly values its people. We can’t wait to hear from you!
We’re proud to be an equal‑opportunities employer and are committed to building a diverse team. No matter your background, we believe in giving everyone the opportunity to succeed.
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