About The Role Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? M Group Highways At M Group Highways, we’re supporting the safe transportation and movement of people across the UK. We don’t just build roads and bridges- we’re building a better future, creating lasting social value that gives back to the communities in which we work. You’ll be joining our Highways maintenance team, as the UK’s number one highway maintenance contractor, our teams use the latest innovations to create effective solutions. We offer a range of services including planned and reactive maintenance and highway improvement schemes. We're looking for a confident, pro active Office Manager who is comfortable working alone and able to make independent decisions regularly without guidance. The PA side of this role supports the Leadership team and requires expertise diary management with the ability to form a excellent working relationship with these Directors to ensure a smooth running of day to day events. This role can offer flexible hours and hybrid working, however please not the position does require attending the office daily the hours can be tailored to the individual's preference. Want to come and be a part of it? What will you be doing? You'll manage full diary support to leadership team members, scheduling and coordinating meetings. This will include managing multiple diaries effectively, assistance in planning of all day-to-day activities of the leadership team. You'll process multiple expenses and organising and arranging travel and accommodation. Communication is key, as you will be liaising with staff, suppliers and clients and processing IT orders. Along with general admin and support for the team. Managing relationships with facilities contractors and service providers. We'll ask you to manage and coordinating M Group events and assist organising corporate events. You'll take and directing calls on behalf of M Group, including initial handling of customer complaints. The role will include completing administrative tasks such as printing, scanning, photocopying, booking and maintaining meeting rooms and arranging catering for meetings. Organising and maintaining the kitchen and communal office areas, managing and monitoring the onsite cleaners and keeping basic office and kitchen supplies stocked. Raising purchase orders and managing invoices for office‑related goods and services. You'll also provide business support to colleagues across M Group: ordering IT equipment, ordering stationery and sundry items as required You'll greet visitors to the office warmly and offering them help immediately, assisting with their visitor passes. Conducting regular office walk‑arounds to ensure a safe, tidy, fully functional workspace Be recognised across the business as a contact for facilities issues and monitoring the minor facilities work Well ask you to assist in ensuring the building and facilities meet health and safety and fire requirements and maintaining office compliance documents, policies, and health & safety records. Respond appropriately to emergencies or urgent issues as they arise and deal with any consequences. Support contract-wide communications through maintaining email distribution lists and office notice boards. We'll ask you to draft correspondence, communications, and documentation on behalf of the Leadership Team. Overseeing office maintenance logs and proactively identifying areas needing attention. What you’ll bring - Diary and meeting management experience - Strong communication and stakeholder‑liaison skills - General administrative experience (printing, filing, correspondence) - Facilities and office management (cleaners, supplies, workspace upkeep) - Experience in event coordination for internal and corporate activities - Handling calls and initial customer complaints - Health, safety, and compliance awareness - Managing purchase orders, invoices, and IT/stationery ordering - Proactive problem‑solving and able to multitasking in a fast‑paced environment What’s in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include; - Matched or contributory pension scheme - Online GP service, 24 hours a day, 365 days a year - Employee assistance programme - My Rewards portal, access to 1000’s of retail discounts - Life assurance - Cycle to work, salary finance and give as you earn schemes - Enhanced maternity, paternity leave and adoption leave - Reward and recognition scheme In addition, this role offers; - 28 days annual leave plus bank holidays - Recommend a friend – get rewarded for introducing people to us! - Holiday purchase scheme - Personal Accident Cover About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. - We’re responsible and go further for our people, clients, communities and the planet - We’re open and seek new and better ways of exceeding expectations - We’re together and as one team; the whole is greater than the sum of the parts - We’re ambitious and embrace opportunity, to lead essential infrastructure services for life Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It’s an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. MGroupH